Reseñas (708)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
16 de agosto de 2023

Gorgias is easy to work with and always helpful with a quick and effective answer when we reach out.

Ancient Nutrition
Estados Unidos
Más de 2 años usando la aplicación
Gorgias Inc. respondió 18 de agosto de 2023

Happy Friday, Team. 🎉

Thank you - we truly appreciate that you took the time to share the details of the experience you've had with us. Glad to hear that all goes smoothly whenever you need our help and that you're happy with our reliable support. We'll make sure to keep up this way in the future and become even better so that we can earn that one last ⭐️ from you.

Take care! 🙏

23 de agosto de 2023

I love Gorgias and the way it makes CX seamless - I've tried multiple other helpdesks and Gorgias has been my absolute fav so far!

Chomps
Estados Unidos
Más de 1 año usando la aplicación
Gorgias Inc. respondió 25 de agosto de 2023

Wow, we're absolutely thrilled to hear that you love Gorgias and how it's rocking your customer experience! We totally get that there are many options out there, so it's awesome to be your top pick. Thank you for sharing! 🙌

If you ever want to chat or need anything at all, we're here and ready to help. Keep enjoying Gorgias and that smooth CX flow! 🚀🌟

14 de agosto de 2023

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
Australia
11 meses usando la aplicación
Gorgias Inc. respondió 21 de agosto de 2023

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

7 de agosto de 2023

If you know how to navigate this enough, it will be a treasure specially with the price :) I just hope there will be live chats in whatever plans you have

Genius Games
Estados Unidos
Alrededor de 1 mes usando la aplicación
Gorgias Inc. respondió 9 de agosto de 2023

Thank you for your feedback, Team. 🙏

It's truly great to hear that you're pleased with us. Your suggestions are vital to us, as they allow us to further improve your journey. This being said, we'll be relaying your remark internally and we promise that we'll do our best to keep up the good work and earn that fifth ⭐️ from you.

Thank you!

7 de agosto de 2023

Great customer support; they were able to help with issues integrating into the new system quickly and efficiently! Although my team has been having technical issues in some areas, the support team has been very helpful in getting us back on track.

Freedom Street Garage
Estados Unidos
3 meses usando la aplicación
Gorgias Inc. respondió 9 de agosto de 2023

Hey, Freedom Street Garage Team (simply loving the name)! 😉

Thank you so much for taking the time to let us know of the great experience you had with our Integrations Team. It's highly appreciated. We're very proud of the way our Crew works and we're always happy to hear that they've managed to reach your expectations.

Here's to many more years in front of us! 🥂

26 de julio de 2023

Marijana was courteous and professional. She responded with detail and explained things in a way I could understand! I very much appreciate excellent service!

Primal Kitchen
Estados Unidos
Más de 4 años usando la aplicación
Gorgias Inc. respondió 28 de julio de 2023

Hi Primal Kitchen Team,
Thank you so much for taking the time to share your lovely feedback about your experience with us! 🌟
Your kind words warm our hearts and brighten our day! We are thrilled to hear that Marijana provided courteous and professional service, going the extra mile to ensure you felt well-informed and at ease. It's our mission to deliver excellence, and it brings us immense joy to know that we succeeded in meeting your expectations. 🍀

23 de enero de 2018

Early day's, but so far we have been unbelievably impressed with the team. The integration was up and running within a day, and our customer support team started to see the benefits immediately, They do what they say they do!
Very impressed.

Showerspass
Estados Unidos
5 días usando la aplicación
25 de enero de 2018

So far we are in love with Gorgias! The training and support are outstanding. Very intuitive program with lots of features that will save us a lot of time and energy. Love how it integrates all of our programs together. We feel like this will make us even more efficient and successful!

Centsofstyle
Estados Unidos
3 días usando la aplicación
19 de enero de 2018

We have just started using this platform and so far have found pluses with it.

1. Shopify integration allows us to refund, cancel, track and see all order details on a customer's tickets.

2. Support staff is very responsive to queries.

3. Information is transferred from Zendesk allowing for smoother transition and record of customer history.

Minbie Uk
Estados Unidos
5 días usando la aplicación
23 de enero de 2018

I have been using this app for just about a week now. It is quite well made. It allows you to enable a live chat on your site. You can manage all comments and messages from your social media platforms which allows you respond all from one place. You can also see the customers order when they write you an e-mail. And you can set up auto responses to common questions like "where is my order" All in all great app.

Cubic Mini Wood Stoves
Canadá
7 días usando la aplicación