Reseñas (707)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
27 de marzo de 2023

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
Estados Unidos
Más de 2 años usando la aplicación
Gorgias Inc. respondió 28 de marzo de 2023

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

31 de mayo de 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Dinamarca
Alrededor de 1 año usando la aplicación
Gorgias Inc. respondió 31 de mayo de 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

11 de junio de 2020

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
Dinamarca
5 meses usando la aplicación
14 de enero de 2022

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

misa.art
Alemania
3 meses usando la aplicación
29 de mayo de 2017

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Unboundbox
Estados Unidos
3 días usando la aplicación
26 de enero de 2021

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
Reino Unido
3 meses usando la aplicación
22 de mayo de 2023

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

OddBird Co.
Estados Unidos
3 meses usando la aplicación
Gorgias Inc. respondió 24 de mayo de 2023

Dear Team,

We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏

Fecha de modificación: 10 de abril de 2023

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Estados Unidos
Casi 2 años usando la aplicación
Gorgias Inc. respondió 10 de abril de 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

17 de mayo de 2017

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
Australia
2 días usando la aplicación
10 de marzo de 2020

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
Estados Unidos
6 meses usando la aplicación