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The best app if you want to give a great experience and support to your customers, the macros are the best thing, no other app can do what this can. They just pull all data from Shopify and it's at a glance.
They're always so helpful and quick to reply when we have questions! It's appreciated since we do have quite a lot because we want to make sure we're fully utilizing all the different features within Gorgias.
We have had great support with the super easy setup and love all the features. It has cut the time we spend on customer service in 1/4 and increased our response time for our customers. So happy we found this!
Life changing app! We save roughly 4 hours per day now using macros that they helped us create. A bit of time was spent slowly trying it out but I absolutely love it! We use it for email, facebook, & Instagram
Everyone has been so helpful with questions when we made the switch over to Gorgias and the platform is really intuitive and easy to use. So many time-saving measures to increase efficiency within the app as well.
We've been using Gorgias for over a year now and love it. Its the best ticketing/customer service platform we've used. really like the tight integration with Shopify and the automation. Thanks for making CS easy!
Gorgias is an amazing app and has been instrumental in our customer support team's success. Their team is always helpful. Our recent need for help with their support team was resolved efficiently and successfully.
It is fantastic to hear that you’re enjoying our amazing platform! 🙏 If you have any idea that you’d like to us implement, or if there’s anything else we can do to make your experience even more enjoyable, we’d be more than happy to have a nice chat with you and your Team. 😊
Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.
Berfore Gorgias it use to take 5 minutes to research a customers order. The Gorgias app has simplified our process and allowed us to answer customer in a timely manner. The best app has made the busy season easier.
For someone who is new to customer service apps and ticketing software, Gorgias has been so easy! Between their chat and tag functions, we are able to get back to our customers twice as fast as before! Thank you guys!
