Reseñas (707)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
29 de abril de 2020

This is the best customer service app we have used. It's great to have all emails & chats in one place. The Gorgias customer service team has also done an excellent job with answering any questions we have had. Thanks Gorgias!!

Grow Young Shop
Estados Unidos
8 meses usando la aplicación
24 de mayo de 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Australia
9 meses usando la aplicación
Gorgias Inc. respondió 25 de mayo de 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

30 de septiembre de 2019

Great app! Has made managing all inbound interactions so much easier and fluid. Also ridiculously responsive customer service. Our lives are so much better now working with this app. All good stuff and good for our customers!

Simple Shoes
Estados Unidos
2 meses usando la aplicación
16 de mayo de 2019

We just started using Gorgias, came from Zendesk and had bad experiences there. Love the customer service and the help in setting everything up. I got a walk though step by step when I was having issues and am very grateful for that.

Puro Sound Labs
Estados Unidos
7 días usando la aplicación
4 de julio de 2019

Nikola is the best! She has provided me instant replies and solution to my problem. I had a problem with the Gorgias not displaying my entire page. Nikola gave clear instructions and voila, I got back like there's no problem at all.

Biaggi
Estados Unidos
11 meses usando la aplicación
24 de octubre de 2017

Great app - love it so far! Seems super powerful... we're just scratching the surface of what it can do but we're feeling pretty confident we've made the right choice to scale our business with. And the customer service is awesome ;)

Kittypooclub
Estados Unidos
20 días usando la aplicación
17 de junio de 2020

Gorgias has been our go-to best CRM service so far. We've tried several before, but their customer service and convenient integrations with a very user-friendly interface is what we need to run our business. Very satisfied with Gorgias!

Elegatto
Estados Unidos
5 meses usando la aplicación
5 de agosto de 2020

Gorgias is intuitive and easy to use, loving it so far! Additionally, their customer support team has been available to help answer any questions we've had, 24/7. Awesome app and great group of people behind it! Would highly recommend.

Gladskin
Estados Unidos
Alrededor de 2 meses usando la aplicación
11 de mayo de 2018

We love how it integrates with our Shopify customer information. No more having to open the Shopify app and your Customer Service app. It's also great how Romain and team listen to our requests and come up with solutions to help us out.

Waterfield Designs
Estados Unidos
Alrededor de 1 mes usando la aplicación
28 de agosto de 2018

Outstanding!! It took less than and hour to install and learn how to use and we were talked through it via video chat. really easy to use, does everything we want it to do and more and amazing support. I would give more stars if I could.

Lucy Yak
Reino Unido
8 días usando la aplicación