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I found this app to be super efficient with its macro intelligence and always found the needed help from the customer service!
All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.
Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏
Super helpful and responsive. Took about 24 hours to respond to an error I was having. The solution they gave fixed the issue.
Gorgias is very efficient in terms of organizing customer tickets, and their support desk is helpful and will respond promptly!
Can answer 10 tickets on Gorgias in the time it takes to answer a single ticket on Zendesk. Integrates flawlessly with shopify.
Excellent customer experience! So much is customizable and tailored to fit our needs. We look forward to continuing with Gorgias.
This app does exactly what we need it do. Just as importantly they are a genuine business partner in the support they provide.
Friendly, professional, prompt, and on point. Highly Recommend! We are using it on all 3 stores. It's been a massive game-changer
Great customer service! Ilija Kostic was extremely helpful in helping me set up the rules - and it ended up being so easy to do.
Great experience joining Gorgias, Eryn our onboarding manager it's amazing! Providing all the support we need for this migration.
We're very pleased to hear that we are ticking all of your boxes, Team. We couldn't possibly be prouder of our stunning Eryn and her entire Team. We will do our best to keep the service up to these standards, and to live up to your first impression about us. 🙏
