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Great app! Has really helped us organize our customer service efforts. They also have a speedy response rate to any issues we may have had.
Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.
Nikola Dimic provided excellent support yesterday!! But it can be difficult to get a hold of the customer success or live chat help sometimes
super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue
Great app and customer service! Functionality is good, provides great way to make the customer service system faster and easy to gain insights!
support team is awesome! always helpful, Gorgias makes everything easier! highly recommend, always get an answer with questions within minutes!
Incredibly easy setup. Very intuitive to setup and use. Integration with Shopify is seamless and makes responding to tickets efficient and easy!
Their customer service is very helpful and nice. Such a genuinely nice team of people! :)
Also, the tool is extremely helpful and user-friendly.
We shopped around for different customer support software and even used freshdesk for awhile. Gorgias is by far the best software if using Shopify.
So far so good. Gorgias is easy to use and have been working for what we need. Customer support is also responsive and very helpful. Thanks Nikola!