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Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.
Very simple to setup and use. We save a lot of time daily using Gorgias instead of our previous solution. Awesome support and a very exciting roadmap!
The tool + integration with Shopify is great and the support Gorgias offers has been really supportive, especially through COVID-19. Highly Recommend.
Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.
We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏
Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.
Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊
It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.
Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful
Best all in one support platform on Shopify.
Easy to set up and use, great customer service. The app is very developer friendly.
It's a must have.
This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.
Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.
Dear Team,
We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏
