Avis (707)

Note globale
4,3
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
3 juin 2021

I used the live chat for help with rules/macro automation. Vlad figured out the problem and was able to help me get the rule sorted out right away. Thank you again!

Woken
États-Unis
4 mois d’utilisation de l’application
5 janvier 2022

Best Shopify chat app on the market! Perfect integration with all the important players on the market. Support is blazing fast and has an answer to every question.

Brunott Juwelier
Pays-Bas
2 mois d’utilisation de l’application
25 mars 2020

Gorgias has been amazing for us. Why waste your money on Zendesk? Shopify integration is A+. Thank you to Richard and Gorgias team for all of their help and support.

Freestyle USA
États-Unis
Plus d'un an d’utilisation de l’application
18 mai 2020

We really like this application. It's transformed our customer support to have metrics surrounding our efforts. Great support by Gorgias and onboarding was a breeze.

Step One Foods
États-Unis
4 mois d’utilisation de l’application
15 avril 2020

Amazing app elevated by CARING customer service. Thank you, Gorgias, for your support and response during this unprecedented pandemic. I'm a Gorgias customer FOR LIFE!

Cristy Cali
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 17 mars 2021

A MUST have if you're running eCommerce and especially ReCharge -> makes customer support as seamless as possible (which CS is already tough as is). Great job Gorgias!

BREO BOX
États-Unis
Plus de 2 ans d’utilisation de l’application
28 mai 2023

The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.

Aussie Pharma Direct
Australie
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 29 mai 2023

Thanks so much for your awesome review, Aussie Team! 🤩
We're thrilled to hear that our Support team was helpful and patient with your queries. We always strive to provide top-notch assistance to our customers, so it's great to know that we hit the mark with you. ⭐️

19 octobre 2021

They are always extremely helpful and respond in a timely manner. Super grateful for the support staff at Gorgias that answers all of my (probably annoying) questions!

ASRV
États-Unis
9 mois d’utilisation de l’application
29 octobre 2019

I received help from a lady name Bojana. She was polite and most of all helpful in achieving what I needed done. Gorgias is a great app with outstanding Customer Support.

Plant Collective
Canada
7 mois d’utilisation de l’application
9 avril 2021

Gorgias has been such a great value add to our business. It's so easy to manage communication with our customers and respond back to them in an organized and timely manner.

Pladra
États-Unis
16 jours d’utilisation de l’application