Recensioni (706)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
2 aprile 2024

Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses

Aletheia & Phos
Australia
Oltre un anno di utilizzo dell’app
Gorgias Inc. ha risposto 4 aprile 2024

Hi, Aletheia & Phos Family!

Thank you so much for sharing your positive experience with Gorgias!

It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.

We're looking forward to having you on board for a long time. 🌟

25 marzo 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Germania
Circa 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 28 marzo 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.

Thanks again for your 🌟 feedback. We truly appreciate it!

15 marzo 2024

Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.

Gisou EU
Paesi Bassi
Oltre 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 18 marzo 2024

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️

12 marzo 2024

Thank you for your quick and easy support! Everything was clear and concise, and I really appreciated it. Take care,

Caci
Nuova Zelanda
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 14 marzo 2024

Hi Caci,
Thank you for sharing your experience! 🤩
Customer satisfaction is our top priority and it's rewarding to hear our efforts are recognized.
Whenever you need help, we're one message away! 🫶🏻

4 marzo 2024

terrible customer support! nobody answers!!!
it is not working properly and it's been a week and I am yet to get any help at all!!!

QuietLab
RAS di Hong Kong
6 giorni di utilizzo dell’app
Gorgias Inc. ha risposto 6 marzo 2024

Dear, Team.

We highly appreciate you taking the time to share your thoughts. We truly understand your concerns and sincerely regret to learn about the inconvenience the delay in addressing your query has caused.

Please rest assured that we are actively working on resolving the issue you're experiencing. Our team is dedicated to providing you with the assistance you need, and we appreciate your patience during this time.

Thank you once again for bringing this to our attention. We're deeply committed to ensuring your satisfaction moving forward.

15 febbraio 2024

Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.

ketolibriyum
Canada
Quasi 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 19 febbraio 2024

Hey, Ketolibriyum Team!

Thank you so much for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our Team and that our features have been beneficial for your business.

Our Team is dedicated to providing excellent customer support and continuously improving our services. Your feedback serves as motivation for us to maintain high standards and enhance our offerings.

We truly appreciate your support and look forward to continuing to serve you. 🙏

10 febbraio 2024

Gorgias was awesome at troubleshooting our issue with DNS records for our domain. They were prompt to reply and very courteous.

Danger Coffee
Stati Uniti
8 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 12 febbraio 2024

Hi Danger Coffee,
We're happy to hear that our team could navigate those DNS waters smoothly for you. It's truly rewarding to know we hit the mark. 🫶🏻
Thank you for sharing your feedback!
Here's to more seamless experiences ahead! 🌟

6 febbraio 2024

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Mr Pool Man
Australia
Oltre 4 anni di utilizzo dell’app
Gorgias Inc. ha risposto 8 febbraio 2024

Hey, Mr Pool Man Amazing Team!

We are truly committed to delivering the best possible experience, and your feedback is the testimony that we're doing a pretty great job.

On behalf of everyone here at Gorgias, we would like to thank you for your more than kind words! 🌟

4 febbraio 2024

Nikola helped me with fixing rules in Gorgias. Thank you.

Ela & Earth
Australia
7 mesi di utilizzo dell’app
Gorgias Inc. ha risposto 6 febbraio 2024

Hi Ela & Earth! You're so kind! 🫶🏻
Happy to hear that you are satisfied with your support experience!
If you need further assistance, we're one message away.

15 gennaio 2024

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Gorgias Inc. ha risposto 17 gennaio 2024

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻