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Incredibly easy setup. Very intuitive to setup and use. Integration with Shopify is seamless and makes responding to tickets efficient and easy!
Their customer service is very helpful and nice. Such a genuinely nice team of people! :)
Also, the tool is extremely helpful and user-friendly.
We shopped around for different customer support software and even used freshdesk for awhile. Gorgias is by far the best software if using Shopify.
So far so good. Gorgias is easy to use and have been working for what we need. Customer support is also responsive and very helpful. Thanks Nikola!
Ilija Kostic-Was excellent! Not only did he solve our issue, he was able to provide helpful information on what caused the issue and how to fix it.
Had an issue with email and Emilija was great with assisting me. She emailed me daily to give me an update and didn't stop until it was corrected.
Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.
Very simple to setup and use. We save a lot of time daily using Gorgias instead of our previous solution. Awesome support and a very exciting roadmap!
The tool + integration with Shopify is great and the support Gorgias offers has been really supportive, especially through COVID-19. Highly Recommend.
Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.
We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏