Recensioni (706)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
22 maggio 2020

They're always so helpful and quick to reply when we have questions! It's appreciated since we do have quite a lot because we want to make sure we're fully utilizing all the different features within Gorgias.

Survival Frog
Stati Uniti
Oltre un anno di utilizzo dell’app
28 febbraio 2018

We have had great support with the super easy setup and love all the features. It has cut the time we spend on customer service in 1/4 and increased our response time for our customers. So happy we found this!

Fashion First Aid
Stati Uniti
28 giorni di utilizzo dell’app
7 giugno 2018

Life changing app! We save roughly 4 hours per day now using macros that they helped us create. A bit of time was spent slowly trying it out but I absolutely love it! We use it for email, facebook, & Instagram

Baltic Essentials
Stati Uniti
3 mesi di utilizzo dell’app
9 ottobre 2018

Everyone has been so helpful with questions when we made the switch over to Gorgias and the platform is really intuitive and easy to use. So many time-saving measures to increase efficiency within the app as well.

Marine Layer
Stati Uniti
6 mesi di utilizzo dell’app
23 aprile 2020

We've been using Gorgias for over a year now and love it. Its the best ticketing/customer service platform we've used. really like the tight integration with Shopify and the automation. Thanks for making CS easy!

King Kong Apparel
Stati Uniti
Oltre un anno di utilizzo dell’app
29 marzo 2023

Gorgias is an amazing app and has been instrumental in our customer support team's success. Their team is always helpful. Our recent need for help with their support team was resolved efficiently and successfully.

JAXXON
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Gorgias Inc. ha risposto 30 marzo 2023

It is fantastic to hear that you’re enjoying our amazing platform! 🙏 If you have any idea that you’d like to us implement, or if there’s anything else we can do to make your experience even more enjoyable, we’d be more than happy to have a nice chat with you and your Team. 😊

31 marzo 2021

Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.

NuroKor UK
Regno Unito
Circa un anno di utilizzo dell’app
20 novembre 2017

Berfore Gorgias it use to take 5 minutes to research a customers order. The Gorgias app has simplified our process and allowed us to answer customer in a timely manner. The best app has made the busy season easier.

Oldrow
Stati Uniti
4 giorni di utilizzo dell’app
21 maggio 2018

For someone who is new to customer service apps and ticketing software, Gorgias has been so easy! Between their chat and tag functions, we are able to get back to our customers twice as fast as before! Thank you guys!

Brave Star Selvage
Stati Uniti
9 giorni di utilizzo dell’app
16 giugno 2023

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Lemon Perfect
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Gorgias Inc. ha risposto 19 giugno 2023

Oh my!

Thank you, 🍋 Perfect Team, for letting us know of your great impression of us. We'll surely be working on keeping the bar high! 🙏