レビュー (707)

総合評価
4.3
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の10%は1つ星です
2025年3月3日

Joaquin was a huge help in answering all my questions effectively and quickly. Guiding me through step by step. Very helpful! Highly recommend!

Jo+Jax
アメリカ合衆国
アプリの使用期間:5年弱
Gorgias Inc.が返信しました 2025年3月10日

Thank you so much for your kind words! We're proud to hear that Joaquin was able to assist you effectively and guide you through everything step by step. Providing clear and helpful support is something we truly value, and it means a lot to know that you had a positive experience.
If you ever need anything else, we’re always here to help. We appreciate your recommendation and your support! 🫶🏻

2025年1月3日

Our account was billed even though we already canceled it.

Solarhandel24
ドイツ
アプリの使用期間:11ヶ月
Gorgias Inc.が返信しました 2025年1月6日

Hi Solarhandel24 team,
We sincerely apologize for the inconvenience caused. We’ve reviewed the situation and are taking steps to make things right. Please check your inbox for further details, and feel free to reach out if you have any additional questions

2024年12月17日

Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.

HILTS
カナダ
アプリの使用期間:3ヶ月
Gorgias Inc.が返信しました 2024年12月18日

Hi Team Hilts!
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have been helpful to you.
It’s fantastic that you’re finding value in organizing and automating your support tickets—efficiency is key to delivering great customer experiences!
If there's anything we can do to ensure you get the most out of it, or if you have any feedback as you explore it further, please don’t hesitate to reach out.
Thanks again for choosing us. 🫶🏻

2024年12月10日

Love gorgias, makes customer service seamless and easy!

Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!

BYCHARI
アメリカ合衆国
アプリの使用期間:4年以上
Gorgias Inc.が返信しました 2024年12月12日

Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know his assistance with domain verification was so helpful. If you ever need anything else, don’t hesitate to reach out—we’re here for you. 😊

2024年6月13日

Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.

Tulipanes Chile
チリ
アプリの使用期間:3年以上
Gorgias Inc.が返信しました 2024年6月17日

Dear Tulipanes Chile Team,

We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏

2024年5月21日

Great support from Emilija, super friendly and so helpful!

Absolutely always feel supported by Gorgias

CafePod
イギリス
アプリの使用期間:4年弱
Gorgias Inc.が返信しました 2024年5月23日

Hi, CafePod Family!

Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.

If you ever need further assistance, we'll be just one message away. 🙏

2024年5月7日

The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.

All the features proposed by Gorgias are user-friendly and easy to use.

© 2024 Charriol
スイス
アプリの使用期間:2年弱
Gorgias Inc.が返信しました 2024年5月8日

Thank you so much for your kind words, Team! 🙏

We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.

We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨

2024年4月23日

Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!

Guud Woman
ベルギー
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2024年4月25日

Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀

2024年4月22日

The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.

WindowCleaner.com
アメリカ合衆国
アプリの使用期間:1年以上
Gorgias Inc.が返信しました 2024年4月29日

Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously improving our services, and we'll take your comments into serious consideration as we work to enhance the customer experience. 🙏🏼

2024年4月4日

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
アメリカ合衆国
アプリの使用期間:約3年
Gorgias Inc.が返信しました 2024年4月6日

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!