レビュー (707)

総合評価
4.3
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の10%は1つ星です
2023年3月27日

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
アメリカ合衆国
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2023年3月28日

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

2023年5月31日

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
デンマーク
アプリの使用期間:約1年
Gorgias Inc.が返信しました 2023年5月31日

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

2020年6月11日

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
デンマーク
アプリの使用期間:5ヶ月
2022年1月14日

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

misa.art
ドイツ
アプリの使用期間:3ヶ月
2017年5月29日

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Unboundbox
アメリカ合衆国
アプリの使用期間:3日
2021年1月26日

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
イギリス
アプリの使用期間:3ヶ月
2023年5月22日

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

OddBird Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
Gorgias Inc.が返信しました 2023年5月24日

Dear Team,

We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏

編集日:2023年4月10日

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
アメリカ合衆国
アプリの使用期間:2年弱
Gorgias Inc.が返信しました 2023年4月10日

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

2017年5月17日

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
オーストラリア
アプリの使用期間:2日
2020年3月10日

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
アメリカ合衆国
アプリの使用期間:6ヶ月