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Their team has been providing support and assistance ，and responding to questions in a timely manner. Then will also consider our actual usage when handing over more features to us!
We truly appreciate you taking the time to write this review, Team! 🙏 We’d like to ensure that you’re provided with the best experience we can offer, so if there’s anything that we can do, your Gorgias Crew will always be there to save the day. 🤗
Works incredibly well. Will save you and your team countless hours. The integration and ease of use on Gorgias are unmatched. Plus their support is always available and happy to help!
Excellent software that allows us flexibility and is up to date with many integrations. During the COVID-19 pandemic they respectably offered relief plans in support of their clients.
Brilliant platform. Easy to use. Customer support is outstanding. Would highly recommend for any ecommerce brand needing an easy way to manage customer support and social media tickets
Thank you for your kind words! 🙏 It’s a pure joy to know that you sincerely love Gorgias. We’d like to make sure that you remain satisfied, so if there’s anything that we would be able to assist you with, you know where to find us. 🤗
We've been nothing but impressed from the personal, efficient and fast response times asking for help as we've transitioned from ZenDesk to Gorgias. Special thanks to Aasif and Astrid :).
Very thorough help. Jovan spent a lot of time looking through everything in order to get a solution to my problem. I would not change a thing and I would use the chat again if I needed to!
The integration with Shopify is perfection - everything I need when I hear from a customer is right there where I need it! When I have questions, the Gorgias Chat function never disappoints!
Gorgias is the perfect ticketing system for ecom (especially with Shopify users) I love a good tech stack that is all integrated. Great job guys. The FB community is just a great bonus too!
Customer service through Gorgias is very responsive and they always have a solution. They also encourage feedback and I have seen the implementation of feedback given on multiple occasions.
That's surely what we're all about - an amazing platform and the Greatest Support Team. Thanks for confirming that we've achieved that, we truly appreciate it. 🤗
Really great experience, Gorgias is helping us be so much more efficient vs. our old system! Amazing customer support. Very helpful also during these strange times. Can only highly recommend.
