レビュー (708)

総合評価
4.3
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の10%は1つ星です
2025年3月6日

App is very expensive.

Egendesign
スウェーデン
アプリの使用期間:3ヶ月
Gorgias Inc.が返信しました 2025年3月10日

Hi Egendesign!
We appreciate your feedback and understand that pricing is an important factor when choosing the right solution for your business.
Our team has reached out to offer alternative plan options and we invite you to hop on a call with our Billing team to explore the best plan that empowers your business.
We’d love to work with you to find the best fit for your needs! 🙏🏼

2025年2月9日

Fantastic application and support.

LOBOCKI
オーストラリア
アプリの使用期間:約1ヶ月
Gorgias Inc.が返信しました 2025年2月11日

You are so kind, Team Lobocki! Thank you for sharing your feedback - We're glad you're loving the platform and our support.
Let us know if you ever need anything! ⭐️

2024年11月26日

stay away. nothing works - waste of time! support is horrible!

Titan Cold Plunge Systems
アメリカ合衆国
アプリの使用期間:約1ヶ月
Gorgias Inc.が返信しました 2024年11月28日

Thank you for your feedback, Titan! We’re truly sorry to hear about your experience. We value your input and are committed to making things right. Our team has reached out to you via email with a solution and to offer further assistance. We hope to have the opportunity to turn your experience around.

2024年5月29日

The app was great

C-IN2 New York
アメリカ合衆国
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2024年5月31日

Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!

2024年3月27日

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
アメリカ合衆国
アプリの使用期間:8ヶ月
Gorgias Inc.が返信しました 2024年3月29日

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.

Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏

2024年3月19日

Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.

Silverette Usa
アメリカ合衆国
アプリの使用期間:約1年
Gorgias Inc.が返信しました 2024年3月21日

Silverette Usa Crew,

We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏

Thank you for taking the time to share your experience! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! 🤗

2024年1月12日

Joanna was super helpful!

NuFACE
アメリカ合衆国
アプリの使用期間:3年以上
Gorgias Inc.が返信しました 2024年1月15日

Thank you so much for your kind words, NuFACE!
We're thrilled to hear about your positive experience with our team. 😍 Your support means a lot to us!
If you ever need assistance again, we're just a message away! 📧

2023年12月6日

The absolute best eComm helpdesk backed by an incredible support team! Working with Gorgias and their team of experts is nothing short of wonderful!

Fuel Meals
アメリカ合衆国
アプリの使用期間:約1ヶ月
Gorgias Inc.が返信しました 2023年12月8日

We're over 🌙 to hear about your swift and seamless experience with us, Team!

High fives for the amazing journey with our Support Team - for their immediate assistance and lightning-fast response. Going above and beyond is just how we roll, and we're thrilled to have been able to live up to your expectations.

Thanks a bunch for your kind words, and here's to more hassle-free moments with Gorgias! 🌟

2023年9月21日

Really great support when needed.

SHRINE
イギリス
アプリの使用期間:2年以上
Gorgias Inc.が返信しました 2023年9月27日

That's just who we are! 💪

And we can surely relate to what you mean when you say "really great support" – clear communication is like a breath of fresh air.

Thank you so much for recognizing our dedication and efforts. Here's to many, many years in front of us. 🥂

2023年9月15日

very good App, Service and Support-Team

Arktisquelle®
ドイツ
アプリの使用期間:8ヶ月
Gorgias Inc.が返信しました 2023年9月18日

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)