리뷰 (707)

전체 평점
4.3
평점 수준당 개수
  • 평점의 82%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 10%가 별 1개입니다
2026년 4월 8일에 편집됨

Super convenient and perfect for staying organized across multiple channels. It’s a powerful customer service tool is excellent. The AI is impressive. A must for our business. The Ai Agent is about as good as any I have seen.

Lea Black Beauty
미국
앱 사용 기간 2년 초과
답글 Gorgias Inc.개 2025년 3월 12일

Thank you for your review!
We're happy to hear that Gorgias helps you stay organized and supports your support team effectively. It's also great to know you're enjoying our AI Agent! 🤩
We appreciate your feedback on the UX and want to ensure we're always improving. We've reached out to you privately to learn more about the specific improvements you'd like to see. Your insights are invaluable in helping us make Gorgias even better!
Looking forward to hearing from you! 🚀

2025년 3월 3일

Joaquin was a huge help in answering all my questions effectively and quickly. Guiding me through step by step. Very helpful! Highly recommend!

Jo+Jax
미국
앱 사용 기간 거의 5년
답글 Gorgias Inc.개 2025년 3월 10일

Thank you so much for your kind words! We're proud to hear that Joaquin was able to assist you effectively and guide you through everything step by step. Providing clear and helpful support is something we truly value, and it means a lot to know that you had a positive experience.
If you ever need anything else, we’re always here to help. We appreciate your recommendation and your support! 🫶🏻

2025년 1월 3일

Our account was billed even though we already canceled it.

Solarhandel24
독일
앱 사용 기간 11개월
답글 Gorgias Inc.개 2025년 1월 6일

Hi Solarhandel24 team,
We sincerely apologize for the inconvenience caused. We’ve reviewed the situation and are taking steps to make things right. Please check your inbox for further details, and feel free to reach out if you have any additional questions

2024년 12월 17일

Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.

HILTS
캐나다
앱 사용 기간 3개월
답글 Gorgias Inc.개 2024년 12월 18일

Hi Team Hilts!
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have been helpful to you.
It’s fantastic that you’re finding value in organizing and automating your support tickets—efficiency is key to delivering great customer experiences!
If there's anything we can do to ensure you get the most out of it, or if you have any feedback as you explore it further, please don’t hesitate to reach out.
Thanks again for choosing us. 🫶🏻

2024년 12월 10일

Love gorgias, makes customer service seamless and easy!

Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!

BYCHARI
미국
앱 사용 기간 4년 초과
답글 Gorgias Inc.개 2024년 12월 12일

Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know his assistance with domain verification was so helpful. If you ever need anything else, don’t hesitate to reach out—we’re here for you. 😊

2024년 6월 13일

Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.

Tulipanes Chile
칠레
앱 사용 기간 3년 초과
답글 Gorgias Inc.개 2024년 6월 17일

Dear Tulipanes Chile Team,

We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏

2024년 5월 21일

Great support from Emilija, super friendly and so helpful!

Absolutely always feel supported by Gorgias

CafePod
영국
앱 사용 기간 거의 4년
답글 Gorgias Inc.개 2024년 5월 23일

Hi, CafePod Family!

Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.

If you ever need further assistance, we'll be just one message away. 🙏

2024년 5월 7일

The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.

All the features proposed by Gorgias are user-friendly and easy to use.

© 2024 Charriol
스위스
앱 사용 기간 거의 2년
답글 Gorgias Inc.개 2024년 5월 8일

Thank you so much for your kind words, Team! 🙏

We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.

We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨

2024년 4월 23일

Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!

Guud Woman
벨기에
앱 사용 기간 2년 초과
답글 Gorgias Inc.개 2024년 4월 25일

Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀

2024년 4월 22일

The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.

WindowCleaner.com
미국
앱 사용 기간 1년 초과
답글 Gorgias Inc.개 2024년 4월 29일

Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously improving our services, and we'll take your comments into serious consideration as we work to enhance the customer experience. 🙏🏼