Recensies (707)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
6 februari 2024

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Mr Pool Man
Australië
Meer dan 4 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 8 februari 2024

Hey, Mr Pool Man Amazing Team!

We are truly committed to delivering the best possible experience, and your feedback is the testimony that we're doing a pretty great job.

On behalf of everyone here at Gorgias, we would like to thank you for your more than kind words! 🌟

4 februari 2024

Nikola helped me with fixing rules in Gorgias. Thank you.

Ela & Earth
Australië
7 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 6 februari 2024

Hi Ela & Earth! You're so kind! 🫶🏻
Happy to hear that you are satisfied with your support experience!
If you need further assistance, we're one message away.

15 januari 2024

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
Verenigde Staten
Bijna 5 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 17 januari 2024

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻

3 januari 2024

Gorgias has an awesome integration with Shopify. It should be the go-to solution for CRM/tickets.

Tmat
Verenigde Staten
7 dagen gebruiken de app
Gorgias Inc. heeft geantwoord 5 januari 2024

Thanks a bunch for the awesome recommendation, Tmat Team! We're so thrilled to have you on board. We'll make sure to keep up the good work, and to keep the vibe high. 🌟

30 oktober 2023

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
Verenigde Staten
10 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 1 november 2023

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

25 oktober 2023

Quick response, lots of helpful information and links provided by operator.

Ourself
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 1 november 2023

Thank you for your kind words, Ourself! 🙏

We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛

13 oktober 2023

Great app, easy to use...their customer service is second to none and they are always quick to get back to us and keep us in the know of upcoming/planned updates and any issues/steps being taken to fix them

EngagePickleball
Verenigde Staten
12 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 17 oktober 2023

What an honour to receive such an appraisal, Team! 🙏

We're so thrilled to learn that your journey with us has been smooth so far. Please rest assured we are dedicated to ensuring you have a seamless experience, and it's feedback like yours that keeps us motivated.

Thank you so much on behalf of everyone here at Gorgias! 🤗

2 oktober 2023

Great if you like $500+ a month. It is not $60 as advertised.

Really Cool Living - Savage
Verenigde Staten
6 dagen gebruiken de app
Gorgias Inc. heeft geantwoord 4 oktober 2023

Hi, Brandon! We sincerely apologize for the inconvenience you faced while trying to find the advertised price on your Gorgias account. This is the price for our Basic plan and is currently available on all accounts. It has never been our intention to cause confusion since we aim to provide a reliable and transparent service. We have just messaged you privately so we can go over this in depth. Your feedback is highly valued, and we are open to hearing your thoughts at any time!

21 september 2023

We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!

Big Barker
Verenigde Staten
Bijna 4 jaar gebruiken de app
Gorgias Inc. heeft geantwoord 27 september 2023

That's fantastic to hear, Big Barker Team!

We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.

If you ever need more assistance, you know where to find us. 🙏

12 september 2023

Best tool integrated with Shopify. Their team is agile, delivering multiple quality of life updates upon the time.

Hestiia
Frankrijk
5 maanden gebruiken de app
Gorgias Inc. heeft geantwoord 18 september 2023

Hi, Hestiia!! Thank you so much for your positive review! 😊 We're thrilled to hear that you find our tool to be the best integrated with Shopify. If you have any suggestions or feedback, please don't hesitate to share. We're here to serve you!