Gorgias: AI Helpdesk & Chat

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Gorgias is a great app that has been very helpful in reducing our customer service time and improving our organization. It is super easy to use, integrates easily into Shopify and they are very responsive to questions. We definitely recommend it!

This is the best tool for customer service! Highly highly recommend. We'd tried Zendesk, but this was so much better and much more affordable. Thank you to the Gorgias team for helping us drastically reduce our response time. This tool is amazing!

I am new to the Gorgias platform and given that I have questions, I used the Live chat & Helpdesk to communicate with the team. Within no-time there was an answer on their part which made it easier and faster for me to know more about this platform.

I use this app daily for multiple uses within our company. The app has even introduced new special features that make it all the more worthwhile. The support team is just an added bonus as they are always prompt and efficient in addressing my needs.

We just started using Gorgias at the beginning of July so this is a new app for the Customer Care Team and Gorgias has helped us out so much with creating new views and made suggestions on how to create a cleaner inbox. I love the chat is so helpful!

Been using it for almost 2 weeks now and it's an absolute game-changer. Even if you're just a one-person support team, it can give you multiple wings and save you so much time! Not to mention, they have excellent support as well that's prompt to reply.

Gorgias makes keeping in touch with our customers so easy. It integrates with almost all of our channels, and the customer service is absolutely brilliant. Would highly highly recommend this app to anyone who is trying to tie up customer communications!

We just moved from Zendesk to Gorgias, the entire set up experience was so easy and quick, Gorgias have been amazing to work with and extremely helpful and responsive. We love using Gorgias so much, it's made our team so much more efficient and focused.