Değerlendirmeler (707)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %82 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 1 yıldıza sahip
27 Mart 2023

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Gorgias Inc. yanıt 28 Mart 2023

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

31 Mayıs 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Gorgias Inc. yanıt 31 Mayıs 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

11 Haziran 2020

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
Danimarka
Uygulamayı kullanma süresi:5 ay
14 Ocak 2022

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

misa.art
Almanya
Uygulamayı kullanma süresi:3 ay
29 Mayıs 2017

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Unboundbox
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
26 Ocak 2021

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay
22 Mayıs 2023

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

OddBird Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Gorgias Inc. yanıt 24 Mayıs 2023

Dear Team,

We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏

10 Nisan 2023 tarihinde düzenlendi

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Gorgias Inc. yanıt 10 Nisan 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

17 Mayıs 2017

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
Avustralya
Uygulamayı kullanma süresi:2 gün
10 Mart 2020

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay