レビュー (16)

総合評価
4.5
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の6%は1つ星です
2020年6月4日

Just the job. We needed to reduce the number of phone calls by providing self-help and general information to browsers & customers. This is so much better than dull old FAQs. we love it, Easy to set up and use. Highly recommended by Chefswarehouse.co.uk

ChefsWarehouse | UK Professional Catering Equipment & Supplies
イギリス
アプリの使用期間:5日
2021年1月15日

So easy to use; immediately gives a professional and clean feel to your Contact page, legitimately helps customers, and to top it all off, Robert's response time is insanely quick and he's so helpful. Super-recommended.

Nominal
アメリカ合衆国
アプリの使用期間:約4時間
2026年1月18日

Great support even on Sunday! I installed a new theme and needed help getting the app working, 10 minutes on Sunday and we're good. Thank you so much!

Lounge Wagon
アメリカ合衆国
アプリの使用期間:約2年
2023年7月28日

This app served my business very well. The support team is outstanding and will do whatever it takes to make the app work well for you and how you need it. Great work, team! Thank you for all of your hard work and effort. Keep going!

NOTIQ
アメリカ合衆国
アプリの使用期間:6ヶ月
2022年5月30日

It looks modern, it works, and the customer service is beyond good. That's really all I need. I've tried others but they didn't stack up. I highly recommend it.

Goodspread
アメリカ合衆国
アプリの使用期間:約1年
App HQ Pte. Ltd.が返信しました 2022年6月22日

Hey Goodspread,
Thanks so much for taking the time to review our app - it really does mean the world to us!
Warm regards,
Richard
Customer Success

2023年4月4日

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that!
Mahalo,

Malo'o Racks
アメリカ合衆国
アプリの使用期間:約2年
編集日:2019年5月7日

Digging this app! Was super easy to get up and running, and it looks great. Definitely recommended. Really really cool stuff. I have been looking for something like this for a long time. Brilliant!

Dead Eye Club 💀
アメリカ合衆国
アプリの使用期間:約15時間
2019年11月20日

We are so impressed with this app! We were working on updating our support center for our customers, and we went through all of Shopify's apps to choose the one the best fit our needs. HelpHQ was by far the best - it was so easy to make our support center look clean, professional, and easy to use. It's also incredibly easy to write and add articles, and customers can provide feedback with just one click of a button at the bottom of each article. We also had a few special requests, and Robert was so helpful in implementing some custom changes. This kind of support really makes HelpHQ stand out, and I would recommend this app to anyone who is looking to upgrade their FAQ page! 5 stars all around!

Oru Kayak
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年10月29日

We have found our company's perfect help center. It's super easy to use and has lots of features that make a basic help center work well. It looks good, is easy to for customers to navigate, and is easy for us on the back end. HelpHQ is just a really, really great app! Not only that, the company itself is fantastic. It's very hit or miss getting support with Shopify Apps, but Robert at HelpHQ completely saved my life with the help he was able to give. Will be sticking with this app for awhile, that's for sure!

Gigi Seasons
アメリカ合衆国
アプリの使用期間:3ヶ月
2025年10月30日

Great team, super helpful.

Excellent app.

Levels
アメリカ合衆国
アプリの使用期間:5年以上