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WOW! This Email App is GREAT! Zoho had locked me out of my email for 3 days because I had gotten a new Modem and my I.P. address changed! Their support completely ignored 3 messages and I said "I've Had it!". I found this beautiful Shopify e-mail app that is right in your own Shopify account. So easy to set-up and it's fantastic! Thank You!
Thank you very much for your review. We're happy to hear you're pleased with the app.
We needed an app to handle email for our shopify store. After downloading the app, I soon realized setting up with our domain provider was over my head.
Contacted support. Less than 1 hour later, it's all setup and working!
Jack is a Customer Support Ninja! Excellent Service.
Thank you for your review, and for your appreciation of our team's hard work.
Excellent customer service. I had a problem setting up my email aliases, so I emailed the support team. They got back to me shortly and Daniel took care of it right away. If you need a hosted email service you should definitely check these guys out.
Thank you very much for your feedback!
I've been wanting to add my own domain email address and came across this app. It was easy to install with Daniel's help. He was really responsive each time I requested clarification on something. So far it's working great !
This email hosting service is very easy to set up and has the right amount of necessary bells and whistles for a small business. Highly recommend for those who are just starting out with new Shopify stores.
Thank you very much for your positive feedback.
very fast and easyt o set up, the help was fast efficient. and saved me hours of reading trying to figure the more complex parts of the set up excited to get started!!!
Thank you very much for your positive feedback. I'm glad we were able to help get you up an running with your email setup.
Left several support tickets, no reply. Emails get returned to sender for outgoing. It's also setup properly so their servers have a glitch.
Hello,
Thank you for your feedback regarding our Shopify app. We strive to provide our customers with quick, efficient, and reliable support, and are sorry to hear that you haven't received the support you needed.
We do show records of two tickets being submitted on June 4th at 7:34AM and May 31st at 4:06AM, both of which were answered the same day within a reasonable amount of time to your gmail email address. We can see that you have not accepted our collaborator access request that was sent directly via Shopify, in order to more efficiently resolve your issues.
In both ticket responses, we noted that DKIM and SPF records are currently not set up for the related domain. By setting up DKIM and SPF records, your emails will be ensured to validate and come from your domain. This will ensure that they are not being marked as spam nor being returned to sender. We cannot directly resolve this without the collaborator access.
We are committed to helping you and apologise for any inconvenience that this has caused. Please reach out to us at your earliest convenience so we can assist you further.
Kind regards,
Daniel
I received the best customer service from Jack on a couple of my Shopify stores. Service has been outstanding. Very pleased with this App.
Thank you for your kind words. We're glad we were able to help you.
It's little bit difficult for users but it doesn't absolutely mather because the support service works great and efficient!
Thanks for your positive feedback Maria, it was a pleasure assisting you.
Daniel was really helpful and help me to set up the app ! It was easy and in a few minutes ! Super service, l'équipe est top et vous aidera rapidement à configurer vos emails si vous avez un souci ! Encore merci Daniel !!!
Thank you so much for taking the time to give us a review!
