HyperSKU ‑ PRO Dropshipping

I'm very happy with HyperSKU! Product sourcing is really fast and the customer support is excellent. A special thanks to Nick, who is always friendly, responsive and goes out of his way to help with any questions or requests. He really makes everything easier and is a pleasure to work with. Highly recommend!

I have been absolutely satisfied with HyperSKU since day one. My contact person, Haru, takes care of me, and the service is excellent. Every issue is addressed immediately and resolved to my satisfaction. I plan to stick with them and highly recommend the service!

Very happy with hypersku! Cheryl is a great agent always kind, friendly and really helpful. She support me a lot and makes everything much easier. Highly recommend her

Très bonne expérience avec Hyper SKU. Je tiens particulièrement à remercier Cheryl Zhai pour son professionnalisme, sa réactivité et la qualité de son accompagnement. La communication a toujours été claire et agréable, et elle a su répondre rapidement à mes demandes. Je suis très satisfait du service et je recommande Hyper SKU sans hésitation !

Haru Lin, Suki and Niki are my great suppliers. Excellent communication and efficient. They are extremely friendly and are willing to help and negotiate deals with manufacturers, sending multiple listings to compare. HyperSku is my go to for fulfillment and services, and I have never been able to find suppliers that provide better support, and value. 10/10 for HyperSku and the team I work with. (Haru, Suki, Niki)

This has been one of the worst experiences I have ever had with a fulfillment company. I have been in this business for over six years, and I was genuinely excited to give HyperSKU a try, but unfortunately, my first experience has been extremely disappointing.

A tracking number was added to my order, yet seven days passed with absolutely no movement or update. I had to reach out myself to ask what was happening. Only then was I told by the agent that they had discovered the item was oversized and that I would need to pay an additional $24 on top of the $78.35 I had already paid.

This is completely unacceptable. How can an additional shipping charge be added seven days after I already paid the quoted fulfillment and shipping cost? I had already charged my customer based on the cost provided to me, so I cannot simply go back to my customer a week later and increase their shipping charge because HyperSKU miscalculated the cost.

What concerns me even more is the lack of communication. If I had not contacted the agent myself, when would I have been informed that there was an issue with the shipment?

As a business owner, I need a fulfillment partner I can rely on for accurate pricing, timely shipping, and proactive communication. Unfortunately, this experience has failed on all three.

Great team, great service. Fair prices, huge product variety, and always a pleasure to communicate with. They're my one and only choice, and I truly enjoy every project with them. And a special hello to Haru Lin - great manager, always on point!

I’m very happy with HyperSKU and their service so far. The support has been great, especially my agent Chloe. She is always friendly, helpful and quick to answer my questions. No matter what I need help with, she always takes the time to assist me and find a solution. I really appreciate her support and can definitely recommend HyperSKU!

Fast fulfillment, excellent sourcing, transparency and great private agents, who answer quickly. They even notice your growth and give you discounts and special offers.
Best supplier I've worked with so far.

Niki has been extremely helpful and responsive throughout our experience with HyperSKU.
She always communicates clearly, follows up quickly when there are issues, and has helped us with sourcing products, custom packaging, inventory management, quality inspections, and shipping issues.
I especially appreciate how proactive Niki is in finding solutions whenever a problem comes up.
As for HyperSKU, I would love to see even more improvements in shipping speed and tracking information in the future.
Overall, I’m very satisfied with the support and service. Thank you, Niki.