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I love the ease of adding Amazon products to my shopify store. But, soince they are other companies products, how do O make returns? Ihaven;t been ab;e to get help on this. A client bought an item. It arrived badly damaged. Now what? I shipped it from Amazon to my customer. DO I tell the cusomter to reytn ot to amazon?
Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.
Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!
Great app! It's made our drop shipping experience easy. The customer service is very helpful and responsive.
The add button always missing in some listed websites, such as overstock.com. I tried everything, very frustrated.
Sorry for the bad experience, we sent you a video showing you that everything is working just fine on our side (https://tinyurl.com/y5ndnfyl), at the same time asking you to contact us via chat, but we didn't get any reply, we would be happy to help you with the issue you are facing, but in order to understand why you are facing this we need to use a remote desktop.
great great customer service and great tools but if the price can be cheaper that will better . anyway great team
The product itself it's very good, but unfortunately hasn't met my use case. But the customer service it's fast and helped me a lot with my questions.
Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.
Thanks a lot for the feedback, appreciate it.
Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!
Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎
Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.
