Shopify Inbox

Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

Excelente plataforma para conectar con leads o personas interesadas en comprar. Rapido y con notificaciones. Las repuestas se valoran demasiado, mas aun que puedes adjuntar productos de forma muy facil.
Me encanta

I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.

Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.

Sehr guter Dienst. Wir können viele Fragen sofort klären und so den Kaufabschluss fördern. Auch sind Fragen per E-Mail und telefonische Anfragen weniger geworden.

It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient

Robin~
Midnight Magic Lingerie

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

The app allows for increased sales of products by putting the customer at ease about the purchase.