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First time users of Shopify Inbox - we're a day in and it's working great so far. Very convenient way to communicate with customers.
Need better spam blockers. What you have in shopify inbox is terrible.
a CAPCHA would be helpful. I'm getting more and more spam in my inbox
Thanks for flagging this. A couple of built-in tools can help cut spam down now: Inbox automatically filters detected spam into a Blocked folder, and you can block individual senders. Your pre-chat form also asks for a name and email before anyone can message you, which deters anonymous bots, and it's customizable in your chat settings. A CAPTCHA option is a great suggestion, and we'll pass it along to our team. Appreciate the feedback!
Need to be able to customise things abit. CSS would be nice but adding a logo/image into the chat header would be great too.
Thanks for the suggestion! You can already brand the chat a fair bit: set your background, text, and button colors, choose the button icon, label, and position, and add a profile picture as the chat avatar (Settings > Message preferences > Use admin profile picture), which is a handy way to show your logo. Full custom CSS isn't available yet, but it's a great idea and we'll share it with our team. Appreciate the feedback!
great tool
sometimes a little annoying but if you take the time to write the messages you want it works a treat
Esta muy bien y es rápida, me gustaria poder enviar iconos para hacerlo mas humano pero esta genial.
使い方わからんし、前の会話出てこない
working properly with basic functionnalities. We would like it to be more advanced but it's ok as a base
Es ist wirklich eine Super App. Sie lässt sich super einfach einrichten und funktioniert zuverlässig und ist dabei super übersichtlich. Es hat meine Art mit meinen Kunden zu kommunizieren um welten verbessert und auch die Reaktionszeiten konnte ich so drastisch reduzieren.
Gayet guzel, verimli calisiyor. Yapay zeka destekli bir musteri temsilcisi botu sistemi hayata gecirilse super olur.
