Shopify Inbox

It has helped my team engage our customer base faster than ever before. Sales have gone up dramatically. Shopify is the best investment we have ever made.

Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!

Simple and easy to use application... 4* because we miss CRM or client link to save the history of any contact.

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

お客様の環境によっては、変換の操作が送信になってしまって使いづらいようです。
ただ、カートの中身や過去の注文状況などを同じ画面で見られるので、特別なクーポンを用意して案内したりなどができ、お問い合わせから購入につながりやすい印象です。

Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

Excelente plataforma para conectar con leads o personas interesadas en comprar. Rapido y con notificaciones. Las repuestas se valoran demasiado, mas aun que puedes adjuntar productos de forma muy facil.
Me encanta

I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.

Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.