Shopify Inbox

Sehr guter Dienst. Wir können viele Fragen sofort klären und so den Kaufabschluss fördern. Auch sind Fragen per E-Mail und telefonische Anfragen weniger geworden.

It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient

Robin~
Midnight Magic Lingerie

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

The app allows for increased sales of products by putting the customer at ease about the purchase.

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.

Its been really easy to install and use. Helping customers quickly to decide to make a sale. Has been a seamless experience unlike other apps.

Having a direct line to customers is essential. As a customer, I hate not being able to speak with a human being and being shunted around FAQs. So I really like being able to directly interact with customers with Shopify.

I don't like the automatic replies and consider this function unnecessary. However, we don't have to use this function and I guess for some people it's useful.

Altogether, Shopify is a great package. Brilliant, in fact. I struggled before with various solutions, but Shopify is the best. By a large margin.

John (The Cheese Guy)

its ok but sometimes i can't access messages from my customers. I get the notification on my phone. When I go to the inbox the messages do not appear.

I have tried refreshing my browser and everything.

Please help.