Shopify Inbox

Buona integrazione e miglioramenti continui, tuttavia lenta nella sincronizzazione dei messaggi tra differenti dispositivi

使いやすくて、良いと思います。
可能であれば、複数店舗のチャットを一元管理できると更に良いです。

I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.

I love the convenience and the ability to tag products and discounts quickly. But please introduce a chatbot into this.

Cumple con lo mínimo para mantenerse en contacto con los clientes. Quizás no es tan sofisticada, pero funciona bien, y tiene algunas opciones que permiten gestionar de buena forma los mensajes.

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

Le brinda a nuestros clientes la oportunidad de poder comunicarse con nosotros a traves de un chat algo mas profesional y diferente, aparte las notificaciones llegan inmediatamente a varios celulares que tengas registrados con eso podrias responder desde varios dispositivos. Realmente Shopify y sus aplicativos son increibles.

it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)