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It has potential but still needs improvement. I rarely get the notifications and miss chats often. While I'm covered with the email responses I would like to be more responsive to my customers. ** Update! Getting much better!! **** Next update*** Notifications are working great now! I changed to 5 stars!!
Hey there, Route 32! Thanks for taking the time to leave a review for us. We've seen reports about delayed notifications before, and we're happy to assist you with getting this situation sorted. One thing we've noticed is that the 'adaptive battery' setting on some devices impacts notification delivery. Adjusting this setting on your device should allow you to get notifications as expected. If you find that notifications are still taking some time to arrive, or not arriving at all, please reach out to our live support team using this link, https://bit.ly/3c5icUc, and they can assist you with troubleshooting. -Imogen, Shopify Support
Hey its an awesome super simple APP ... slightly limited be awesome to have the ability to add another 2-3 auto questions but otherwise zero complaints - Look forward to the AI agent stepping in
Muy bueno me ayudo a contactarme con mis cliente de manera rapida y me ayudo solucionar las dudas del cliente y a generar ventas
より細かな接客ができカゴ落ちも減りました
servono i report
It is a great tool to speak to customers quickly. Thanks
simple et efficace.
Super simple to set up and use on computer or mobile. Nothing fancy...it just works.
非常简单好用!还可以发视频和照片
Doesnt work on the phone app anymore. Wont allow me to login. Asked multiple times for help. Nothing done on it.
Thanks for sticking with this, and going back and forth without a resolution isn't the experience we want. Login trouble on the app is most often cleared by updating it to the latest version, reinstalling, and resetting your password, since 2-step verification can also block sign-in if a code isn't coming through. If you already have a support case open, replying on that same thread with your device type and the exact error message will help us pick it back up and get you logged in.