Shopify Inbox

It helps us communicate with our customers. It could be improved if they gave more options on where it is located on the website.

This app has helped me to connect with my customers and provide direct feedback to their questions and concerns.

The ONLY APP I pay for in our 16 year old online shop, it's a fantastic app and easy to log in and be active or offline, you can even message all the ones you missed while sleeping right from the chat screen, on any computer you have or phone. The people who ask questions are interested in buying, this gives you the opp to guide them to the checkout full of answers to their questions. Best App ever!

notification tone should be something I mostly missed my online customers. and customers coming back again with different chats it should be one tab only for a single customer. by mistakingly i replied twice to many customers. Everytime i have to login for online chats

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

Excellent!...we use it everyday, helps us to talk to customers and answer their queries straightaway

Easy app to use and has made a large increase in the communications with our customers. Would highly recommend.

I like the way this enables me to answer questions from customers. I use it to make sure they have everything they want. The email integration is a great tool for missed messages.

was noch schön wäre, wenn die Kunden über diese Funktion noch Bilder schicken könnte. Ansonsten bin ich sehr zufrieden mit der App.

Nice free app. The only thing that annoys me, is that enter automatically sends the message, and you need to hold shift to make a new line. There should be a setting to disable this, so you can only send by clicking "send"