รีวิว (5,802)
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Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta
Very happy with the app. The only thing I wish it could do is to easily create a new order from the app as opposed to having to log into the last order in Shopify.
La uso da pochi giorni, ma al momento non posso che dichiararmi totalmente soddisfatto. App gratuita, totalmente configurabile e ovviamente perfettamente connessa al mio e-commerce. Al momento non trovo difetti. Top!
This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions.
Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Great app! Would be great if customer had an option that could ad phone number instead of email and also would be great to can embed the chat button anywhere.
J'utilise Shopify Inbox pour faciliter les échanges avec les clients de mon site e-commerce.
Cela permet à mes clients de me poser très facilement leurs questions, et à moi d'y répondre tout aussi facilement. De cette façon, je suis sûr de n'oublier personne, et d'avoir une bonne réactivité.
Jean-François.
Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities.
Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.
It's a great app, however it needs one feature. The ability to download a conversation in the rare case you get a chargeback possibly as a PDF
Bonjour ,je suis très satisfait de cette application ,mais depuis quelques jours (depuis mise a jours de la page paiement de shopify) Inbox a disparue de mon site ,bien qu elle soit correctement activée et paramétrée ! Pouvez vous m'aider ,merci
This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively.
I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.