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Flawless inFakt integration & dedicated customer support!
Essential app for any Shopify store operating in Poland with inFakt accounting. Once configured, automated invoice generation and tax mapping run smoothly in the background, saving a lot of administrative overhead.
Special thanks to Hannah Wilson and Bence Badinszky from Customer Care—when we encountered an edge-case tax symbol configuration, they carefully investigated the root cause, kept communication clear and responsive, and worked with their engineering team to deliver a solid, permanent fix.
Great support, dependable tool, and highly recommended for Polish e-commerce merchants!
Thank you so much for the detailed review!
That tax symbol edge case was a tricky one — your clear reports made a real difference in helping our engineers ship a permanent fix.
Glad everything now runs quietly in the background — that's exactly what we build the app for. If anything comes up, you know where to find us.
Hannah & Bence 🌻
We had a few issues with the app but Hannah was very helpful with each of them and did a great job coordinating with the development team to fix them. The app is now working as expected.
Thank you for the kind words — and for sticking with us while we sorted things out. I'll pass this straight to Hannah, she'll be really happy to read it. Glad everything is running smoothly now; we're here if you ever need anything. 🌻
Quick installation. Works very well with inFakt.
