Reviews (25)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited October 21, 2024

I originally posted a 5-star review here, and I think if you are looking for something relatively simple, are using one of the free Shopify templates, and need an affordable app for live previews, this still gets 5 stars.

But. After a year of use and a recent site refresh, I had to find something else. This app ended up costing me more time, energy and money than it should’ve - but you know what? That’s on me. I had to find a bunch of work arounds to get it to do what I want, and hired a developer - twice - to deal with issues. Customer service is responsive; but nothing is ever the app’s fault. The most recent issue was my last straw. After days going in circles with the developers and getting the same reply I took the leap to something new.

Wicked Bride
United States
About 1 year using the app
January 8, 2025

App works well for my use cases, developer support responsive.

CounterHit Customs
United States
About 2 months using the app
Edited November 7, 2020

I was using Uploadery for customer photo uploads, but it didn't put a thumbnail on my order page, and on orders with lots of files uploaded and each with different variants, it was a nightmare to be sure I kept the right photo with the right item ordered. Live Preview Options, and their Support staff, to the rescue!
Uploadery was $20 a month and this is just $9 so that is frosting on the cake.
See it in action at: Photocutouts.com

Photocutouts Com
United States
Almost 3 years using the app
Edited April 6, 2018

So far, doesn't work, I spent all afternoon uploading the swatches, but when I click on the product option swatches, the main picture doesn't change. I'll change my review if I get some resolution from their support, but so far, no answer. I also freaking hate it when a company's www.webyze.com site contact us page doesn't have anything but an email. No address, no phone, no about us, no names/pictures of people. Who in the heck am I dealing with?? Feels Shady as....

Fruitz1
United States
About 3 hours using the app
September 9, 2019

Awesome app and equally great support. We had a couple of issues that were fixed so quickly for us! Highly recommended. Thanks very much Webyze.

Keepsake Jewellery Australia
Australia
6 days using the app
Edited April 30, 2019

We love this App, and the customer service is great!!!

The Live Preview Options offer our customers the opportunity to see personalization and logos superimposed onto the custom item, which provides a better user experience and has helped to increase our conversion rate.

Ace Of Clubs Golf Co
United States
About 1 year using the app
April 18, 2018

Great customer service. For some reason our store theme wasn't compatible but they fixed it for us. The app is exactly what we needed. Thanks!

Wue Shop
United States
8 days using the app
July 27, 2018

Great app if you have more than 100 variants, so easy to use. and customer service is excellent.

Meti Mazis Designs
Australia
About 22 hours using the app
July 30, 2020

After searching for a long time for an app that would allow me to create options and match the design of my online store, I chose Live Preview Option and I must say I don't regret it! Everything works perfectly and each time I had a problem (twice in 1 year in fact for compatibility issues with a third party application) the team was very reactive and solved the problem within the day! What I like the most: conditions with options that disappear when you select others. Fantastic! Thanks from Paris
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Après avoir cherché longtemps une app qui me permette de créer des options et qui matche avec le design de ma boutique en ligne, j’ai choisi Live Preview Option et je dois dire que je ne le regrette pas ! Tout fonctionne à merveille et chaque fois que j’ai eu un souci (2 fois en 1 an en fait pour des questions de compatibilité avec une application tiers) l’équipe a été très réactive et a réglé le probléme dans la journée ! Ce que j’aime le plus : les conditions avec des options qui disparaissent quand on en sélectionne d’autres. Fantastique ! Merci de Paris

Mai's Secrets
France
Almost 2 years using the app
April 12, 2021

Before, I found this app I was using another customization options app that worked fine, but did not include the live preview feature. I always knew that this was a feature that I would want at some point, but I wasn't ready to invest the $ necessary to hire a web developer create this feature for my website. When I searched the Shopify app store, I was pleasantly surprised to see that apps existed that offered this feature. Post-purchase: I have been very happy with my subscription, and when I needed assistance customer support was very responsive and helpful.

Forevermore Portfolios
United States
10 days using the app