Instafeed ‑ Instagram Feed
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Instafeed is a simple, helpful app and the customer service is top notch! They always provide prompt assistance when needed.
Hello Seriously FAB®, thank you so much for this 5-star review! It's amazing to know that you find our app helpful and that our support team is making a positive impact on your experience. If you ever need anything, we're here to help. All the best!
Very quick and efficient customer service!
Hi Quinta do Tedo, thank you for your review! We are thrilled to hear that you enjoyed the experience with our team. All the best!
super quick and very helpful customer service!
Hi Babetown, thank you for your feedback! It's amazing to hear that you enjoyed the experience with our support team. If you need assistance in the future, don't hesitate to reach out. All the best!
Great app- clean, responsive, fits perfectly into our Shopify theme- and installation was a breeze. We didn't have the right configuration with our theme for adding it manually so the team quickly put it on seamlessly and it looks great! Highly recommend.
Hi Elanen Naturals, thank you so much for this kind review! We're so glad to hear the app fits perfectly into your Shopify theme and that our team was able to assist with the installation. Your recommendation means a lot to us! If you ever need help in the future, feel free to reach out. Thanks again for your support and all the best for you!
Great app and super great customer service! The team helped us do some customization. They quickly responded and found a solution for us.
Truly recommend the app!
Hi The Frenchy's Restaurant, thank you so much for your kind words! We're very happy to hear that you had a great experience with our app and our team. We're always here to help and are glad we could assist with your customization needs. Your recommendation means a lot to us, and we truly appreciate your support. Best wishes!
had an issue with live feed on website, contacted support at 10pm. They replied immediately and got it sorted.
Awesome.
Hi NearyNógs Stoneground Chocolate, thank you for sharing your experience! We are glad our team could assist you promptly and resolve the issue. If you ever need further assistance, don’t hesitate to reach out. All the best!
I would recommend this app to others and have. The assistance was prompt, professional and I have a beautiful feed on my client's website. Thank you again. I won't hesitate to use your app in the future.
Hi Le Salon Medi Spa Hunters Hill, thank you for your kind words and for recommending our app! We're glad to hear you're happy with the feed and our support. If you ever need anything, we're here to help. Best wishes!
I have set everything up but didn't get a reply from them as it's not showing on our product page. On the home page it's showing with a huge errors. Support is bad and charging they will.
Please solve it!
Hello, thank you for reaching out. We can see that both tickets were replied to on Feb 12th, the same day you contacted us. Can you please check Ryamonds email and confirm the spam folder? You should also be able to find our answers inside the app, click on the "Contact us" widget and check past conversations.
We have also sent you a request to access the store in case you need help. The issue you are seeing is caused by the CSS code your store added to the theme.
We'll send you another email with additional details.
Were fast and helpful in getting back to resolve a technical issue
Hi Coast of Maine Organic Products, thank you for your kind feedback! It means the world to our team to know that you had a great experience and that we could help you promptly. If you need any support in the future, don't hesitate to get in touch. Best wishes!
Amazing app. They where also super fast and helpfull implementing some custom coding and styling options!
Hi LRDM Petits, thank you for your kind review! We are glad to hear that you enjoyed the experience with our support. If you need assistance in the future, our team is always here for you. Wishing you all the best!
