Instafeed ‑ Instagram Feed

Instafeed ‑ Instagram Feed

Rezensionen (2.239)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
11. September 2019

Great app. Easy to set up and followers can see your shoppable instagram feed . Nice design :) !

Inkemon
Peru
Etwa ein jahr mit der App
Bearbeitet am 22. September 2019

The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.

This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.

Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.

If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.

Michellia Fine Jewelry
Vereinigte Staaten
Etwa 2 monate mit der App
Mintt Studio hat geantwortet 4. Juli 2024

Hello Michellia Fine Jewelry,

Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past.

Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time.

We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at support@minttstudio.com.

Thank you,
Instafeed Team

Bearbeitet am 23. September 2019

Bad customer service!
Ive used this feed for 12 months no problem.
I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token.
You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!!

As Far as your excuse of a repy!
You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!

Its A Dogs Life
Vereinigtes Königreich
11 monate mit der App
Mintt Studio hat geantwortet 23. September 2019

Hello,

Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it.

You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app.

It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid.

If you still want to use our app please contact us directly support@minttstudio.com

Thanks,
Instafeed Team

8. Oktober 2019

Nice little app. It's free so can;t expect the world. Does what it promises and easy to install. Recommend it.

Gifts Actually
Australien
Etwa ein jahr mit der App
Bearbeitet am 11. Oktober 2019

So easy to set up and customise and looks great :) I'm using the free version for now, I would reccommend to others looking for a clean, fresh look. Thanks!

Moozle
Niederlande
25 minuten mit der App
11. Oktober 2019

Serves the purpose of adding Instagram feed to our website and easy to implement!

The rest is just to make min 100 characters for a review -_-;

Sim Win Liang
Singapur
5 minuten mit der App
18. Oktober 2019

Easy to follow, for someone who has no skill set when it comes to web design. The hardest part is finding the custom HTML section but once done, it looks really effective on my homepage.

Love Lucy Boutique
Vereinigtes Königreich
15 minuten mit der App
Bearbeitet am 21. Oktober 2019

Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.

Shamanic Supply
Vereinigte Staaten
Etwa ein monat mit der App
Mintt Studio hat geantwortet 22. Oktober 2019

Hello Shamanic Supply,

Thank you so much for your review. Please contact us at support@minttstudio.com so we can understand what's happening.

Thanks,
Instafeed Team

13. November 2019

the first app I install and get it right away :)
easy to install and the website looks amazing with it !Thank you :)

Hollywood Glam Furnitures
Vereinigte Staaten
27 tage mit der App
17. November 2019

Snappt is much better and free. Product tagging will not show under product. They you need to add Hashtag on every product. Cant fint the case that make sense

M-KAE
Dänemark
Etwa 2 stunden mit der App
Mintt Studio hat geantwortet 17. November 2019

Hi M-KAE,

Thank you for your review. However, as explained to Joachim Strøjer Hansen from M-KAE over email, with Instafeed, you can show pretty much whatever you want under product. We give you full freedom to configure what you need.

We usually try to be as constructive as possible in our reviews, but all interactions with us were unfriendly and disrespectful. Growing businesses start with respecting others.

All the best,
Mintt Studio team