Instafeed ‑ Instagram Feed
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Excellent customer service. I submitted a request for assistance with a custom code for a legacy theme on a Friday morning and had the feed up and running Monday afternoon. The app itself works seamlessly and looks great on the page. Good product and team.
Hi Euphoria Chocolate Company, we truly appreciate your review! It's great to know that everything went well and that our support could help you promptly. We are always here if you need anything. All the best!
Has truly been an old faithful for my store. I’ve been using it for years and it remains one of the most reliable apps I have. It does occasionally disconnect, but getting it connected again is always quick and easy. What I appreciate most is how clean and simple the setup is. It provides an effortless way to bring social content onto my e-commerce pages without adding extra complexity. If you need a straightforward and dependable solution for displaying your Instagram feed, this app continues to deliver every time.
Thank you so much for the trust and for the many years you have been with us. Next year is our 10th anniversary and we are just starting :)
The disconnection is done by Instagram for security reasons. Our team can help you understand what triggers it. We have launched an option to notify you when the account disconnects that you can activate in your app Settings.
If you need any help with it, feel free to reach out!
Have a great day!
Outstanding Support from Ines!
I had an issue with sorting my Instagram feed on my website, and Ines from Instafeed Support resolved it quickly and efficiently. She took care of everything directly on my store, making the whole process completely hassle-free.
I really appreciate her professionalism and prompt help — everything is now working perfectly. Highly recommend Instafeed for their excellent support and seamless integration!
Amo demais esse app ficou top na minha loja, fora que o cliente que entra no site sem ver os posts das redes sociais já vê no site parabéns o suporte e rápido e preciso muito atenciosos obrigada
Oi CRAVO ROSE,
Muito obrigado pela sua avaliação! Ficamos muito felizes em saber que está gostando do app e satisfeito com o suporte que recebeu. Se precisar de alguma ajuda no futuro, nossa equipe estará sempre aqui para ajudar.
Desejamos tudo de bom para você!
Instafeed looks great on our page - we love it. The one time I required support for an issue that was caused by a Shopify API update, their response was swift - they were able to respond in real time and fix my problem. Highly recommend.
Hi The Mighty Quinn Brass and Winds, thank you so much for recommending us! We are delighted to hear that you had a great experience with our app and support. If you ever need assistance, feel free to reach out.
Wishing you all the best!
Easy to use, I like the way I am now able to visually link my insta to my store so that clients moving in both directions see a professional cohesive business.
Hi Future Light - LED Lights South Africa, thanks for the great review! We’re glad you’re enjoying how the app links your Instagram to your store. We really appreciate your support. All the best!
The app is easy to install and very intuitive. For more advanced integrations, the Instafeed support team did a fantastic job. After our interaction with their AI chatbot, they followed up to confirm if all questions had been answered correctly and also offered further assistance.
They helped us with styling the elements, which allowed us to create a more polished integration. Top app, top support!
Hi ecofort | ecofort AG, thank you for your 5-star review! We're delighted to hear that our app was easy to set up and that our support team could help make your integration shine! It means a lot to us to know you had a smooth experience. Thank you again for your kind words, and we wish you all the best!
I had trouble with the app not showing on my page, but the customer service kindly found an error with my code and conflicted the app and they fixed it for me! So I am super happy and would recommend it highly!
Hi Stitchmaiden®, thank you so much for recommending us! We are delighted to hear that you had a great experience with our app and support. If you ever need assistance, feel free to reach out. Our team is always here for you.
All the best!
Superbe application, très intuitive et facile d'utilisation. L'application est très complète et possède un large éventail de fonctionnalités.
Un grand merci à Ines pour sa précieuse aide et réactivité tout au long de la mise en place.
Bonjour Almé,
Un grand merci pour vos mots si chaleureux ! Nous sommes ravis d’apprendre que vous trouvez l’application intuitive et complète en fonctionnalités. Nous avons à cœur d’offrir un accompagnement personnalisé et réactif, et c’est un vrai plaisir de savoir que notre équipe a contribué positivement à votre expérience. N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit.
Bien à vous !
The technical support team provided a great service for app queries. They were highly responsive, swiftly resolving issues. We also received early access to the pin posts feature, which was smoothly activated. This makes this app highly recommendable.
Hi ZEB, thank you so much for taking the time to share your experience! It’s amazing to hear that you enjoyed the support from our team and that we could deliver the feature you needed. That means the world to us. If you need assistance in the future, don’t hesitate to reach out. Wishing you all the best!
