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I have set everything up but didn't get a reply from them as it's not showing on our product page. On the home page it's showing with a huge errors. Support is bad and charging they will.
Please solve it!
Hello, thank you for reaching out. We can see that both tickets were replied to on Feb 12th, the same day you contacted us. Can you please check Ryamonds email and confirm the spam folder? You should also be able to find our answers inside the app, click on the "Contact us" widget and check past conversations.
We have also sent you a request to access the store in case you need help. The issue you are seeing is caused by the CSS code your store added to the theme.
We'll send you another email with additional details.
Were fast and helpful in getting back to resolve a technical issue
Hi Coast of Maine Organic Products, thank you for your kind feedback! It means the world to our team to know that you had a great experience and that we could help you promptly. If you need any support in the future, don't hesitate to get in touch. Best wishes!
Amazing app. They where also super fast and helpfull implementing some custom coding and styling options!
Hi LRDM Petits, thank you for your kind review! We are glad to hear that you enjoyed the experience with our support. If you need assistance in the future, our team is always here for you. Wishing you all the best!
Absolutely stellar customer service - and the feed does not slow performance of your website! It's fantastic- and the developers are incredibly responsive and skilled. I'm very grateful to the Instafeed / Mintt team. Thank you!
Hi Cheeky Seats Scooter Seat Covers, thank you so much for your kind words! It truly makes us happy to hear that you’re enjoying Instafeed and that our team was able to assist you. It was a pleasure working with you, and we really appreciate your valuable feedback on the app. Wishing you all the best!
La atención al cliente es genial, me resolvieron el problema al momento conectándose ellos mismos con mi tienda.
¡Hola Mamibox! Muchas gracias por compartir tu experiencia positiva. Nos alegra saber que pudimos resolver tu problema de manera rápida y que te sientas satisfecho con nuestro servicio. Tu comentario es muy importante para nosotros. ¡Estamos siempre a tu disposición para lo que necesites!
App works well and the developers were responsive and helpful customizing an aspect that worked for our implementation.
Hi Merchant of Tennis, thank you for your review! We're glad that you are enjoying Instafeed and that our team could help tailor it perfectly to your store. It was a pleasure working with you and we're always here to help if you need anything. All the best!
とても使いやすく、サポートも迅速に対応してくれました。
素晴らしいサポートをありがとうございました。
こんにちは THE TOÉ、サポートしていただき本当にありがとうございます！サポートチームとの体験を楽しんでいただき、アプリが使いやすいと感じていただけたことを大変嬉しく思います。私たちはいつでもお手伝いできるようにここにいます。素晴らしいお客様でいてくださり、ありがとうございます。すべての幸運をお祈りします！
This app is always so responsive and helpful when I need them in a crunch... like when I accidentally disconnect our IG Feed from our website. Such a lifesaver!
Hi Pitter Patter, thank you for your kind words! We are glad to hear that you enjoyed the experience with our support. If you need assistance in the future, our team is always here for you. Wishing you all the best!
Excelente atención, evacuaron mi duda.
¡Hola Delivery Desayunos! Gracias por esta reseña. Nos alegra mucho saber que tuviste una experiencia positiva con nuestro equipo. Si alguna vez necesitas ayuda en el futuro no dudes en contactarnos. ¡Todo lo mejor!
Very quick reply and fixing of my problems!
Hi Fatafea, we truly appreciate this 5-star review! It’s fantastic to know that you had a positive experience with our team and that we were able to assist you promptly. If you ever need support in the future, don't hesitate to contact us. Best wishes!
