Reviews (347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high-impact social commerce and UGC tool that boosts conversion rate, AOV, and basket size. They highlight shoppable videos, HERO sections, and Instagram-style galleries as strong sales drivers, especially for visual products. Reviews praise easy UGC tagging, flexible customization, clear analytics, fast performance, and smooth Shopify integration. Support is described as responsive, proactive, and helpful with customizations and strategy.
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Sauce is great, it makes my shop look so much more engaging with UGC showing on most pages. It gives a lot of cool options. I love the HERO video option. I am very happy with how things are displayed on my shopify store. Some things take a little time to figure out but their team is helpful.
Don't subscribe to sauce without trying videowise. Just been in touch with the bank regarding some payments taken without the explanation.
Great app! Sadly, for so long, I didn't understand all that we could do with the platform. I was only utilizing a very small fraction of what we could do. I reached out with a question on how to do something, and Fede and Guy went above and beyond in showing me the possibilities and even setting up examples. It was clear how strong their knowledge of UGC and social proof was for a small business like ours. Now, I have the ability to look like the big dogs. Speaking of the big dogs, I wasn't treated any less by Guy or Fede because we weren't a huge company. The genuinely were interested about my business, and plotting out what would work wonderfuly for us. It wasn't planned originally for 2026, but now figuring out how to fully implement all the offerings of Sauce for our shoppers is at the forefront of our mission. Because of the them being in a different zone (5 hours ahead of us), sometimes there can be a little delay in response, but everything is always addressed and responded to.
We've been using Sauce for the past three months, and it's been a fantastic tool for making our website more interactive, engaging, and insightful. The team has been incredibly helpful and responsive—no task was too big or too small. Since implementing Sauce, we've seen a noticeable increase in both conversion rate and average order value, which I directly attribute to the platform. Highly recommend!
The Sauce team is incredibly responsive, proactive, and truly collaborative. Every customization request we had—no matter how specific—was met with a can-do attitude and deep attention to detail.
They didn’t just offer workarounds—they worked closely with us to tailor the app to fit our exact business and brand needs. This kind of support is rare in the Shopify ecosystem. Thanks to their dedication, we were able to unleash the full potential of the Sauce app.
They made us feel special, educated us properly, and gave us amazing insights into optimizing and increasing our AOV ratio—all of that as part of the app's monthly plan. I am happy to have found them!
Absolutely love working with Sauce! The team is super helpful with website coding since I have an older theme at no extra charge. I have also seen many conversions from Sauce and month after month it pays for itself and then some. I also feel I am getting far more out of my influencer marketing now that I have somewhere else it can be utilized.
This app is amazing! It not only looks great on our sites but it really drives a revenue increase. The developers could not be nicer or more helpful. We have added it on 3 sites and are working on 15 more. Do not hesitate to add this to your site if you want to upgrade the appearance to look like major companies.
Love this! Huge thanks for the kind words. The fact that Sauce is driving revenue AND helping your sites look and perform at their best is exactly why we built it.
Rolling it out on 3 sites and gearing up for 15 more? Let’s go! The momentum is real.
If you ever need anything, just say the word - we’re here to help. Appreciate you being part of this!
Dishonest, dodgy and unethical business practices.
We had a HQ deal with Federica for US $200 / mo. For the first 3 months they charged us this, then they changed without telling us and started charging us $400/mo - they claim to have generated all these sales, when they are only appropriating sales if a customer sees an image or video on our site with the app.
NOT worth it, extremely expensive and dishonest ways of doing business.
Hey Camixa,
Saw your (2nd) review, and honestly, I wish this conversation had happened face-to-face instead of in public - because I think there’s a misunderstanding here, and I’d rather clear it up directly with you.
1️⃣ On Pricing - Let’s Get Clarity
We honour our agreements. If there was any miscommunication on pricing, I’ll own that, and we’ll fix it. But what’s strange is that we’ve reached out multiple times to discuss, and instead of hopping on a quick call, this ended up in a review. Feels like a missed opportunity, don’t you think?
2️⃣ On sales attribution - Here’s the Truth
The claim that we take credit for sales just because someone saw an image or video? Completely false.
✅ Sauce only attributes a sale when a customer clicks on a Sauce module and completes checkout. No click = no attribution.
✅ We literally align our risk with your success - we only win when you do.
3️⃣ The data doesn’t lie
Let’s look at the actual results:
📈 AOV is up.
📈 Website conversion is up.
📈 Customers interacting with Sauce are spending more.
So if Sauce is making you more money, how exactly is that a bad thing?
4️⃣ The bigger picture - let’s Fix This
I get it - if you feel blindsided by something, that’s frustrating. What I don’t get is ignoring all our outreach and then blasting us publicly instead.
So let’s fix it. Let’s get on a call and actually talk this through. If we messed up, I’ll make it right. But if Sauce is genuinely driving more revenue for you, then let’s be real - this isn’t about the tool, it’s about making sure you’re using it the best way possible.
And hey, if nothing else, at least I’ll get a chance to hear your side directly instead of reading it like a scene out of a courtroom drama. 🎭
Let me know what works. Door’s open....
Extremely Expensive - Customer Gouging
We negotiated directly with HQ for a $200/mo plan, ended up getting charged close to US $400/mo. Not worth it and very expensive.
The app claims credit (they charge you extra commission) every time a customer might happen to see an image or video and then purchase. They claim they generated the revenue / bring in additional sales - I call this attribution theft!
Try instafeed for $6/mo instead.
Hey CAMIXA,
Appreciate the honest feedback. I totally get that pricing matters, so let’s break it down.
It looks like, Sauce has been crushing it on upsells - your net AOV is up, conversion rates have improved, and we only charge based on actual performance, not just a flat fee. That’s why the pricing might look different from the base plan, this last month the extra revenue from upsells has outpaced expectations - pricing scales with the revenue Sauce helps generate.
That said, if the value isn’t lining up with what you expected, that’s on us to fix. Happy to jump on a quick call to walk through what’s happening, realign expectations, and see if Sauce is still the right fit for you.
Let me know what works - I’d love to make this right.
All the very best,
Guy
Using the Sauce app has been a game-changer for our business, one of the features we most enjoy using is capturing and leveraging UGC. The ability to pull in authentic customer videos and posts has not only enriched our content but also boosted onsite engagement and trust. We’ve seen a clear uplift in AOV, thanks to the power of shopping the look, social proof and shoppable media.
The team at Sauce has been incredibly supportive- always responsive, proactive, and genuinely invested in our success. Their expertise and willingness to help have made the entire experience smooth and rewarding. Highly recommend for any brand looking to maximize the impact of UGC and drive their CRO!
