Interparcel Australia

It is so easy to use. We are able to access many freight options at the click of a button. This helps us as we deliver Australia wide from Brisbane. It keeps us competitive and we can send pallets or small parcels depending on our customers needs.

We’ve had a great experience using Interparcel. The platform is easy to use, straightforward, and integrates seamlessly with our systems, making shipping and managing orders much easier.

Our account manager, Samantha, has also been extremely helpful. She’s always quick to respond, knowledgeable, and happy to go the extra mile whenever we need assistance.

We genuinely couldn’t be happier.

We started working closely with the Interparcel team in the early days, and over roughly six months, had lots of lengthy meetings with Michael, who took the time to listen to all of our feedback and understand what we needed as an eCommerce business. Virtually every suggestion we raised was taken on board and implemented, helping shape the platform into something genuinely suited to growing eCommerce brands.

A huge credit to Michael for being so receptive and proactive throughout that entire process.

A special mention also has to go to Samantha, who is a HUGE reason we continue to use Interparcel today. In eCommerce and logistics, issues inevitably come up, and having someone who is consistently on top of things, responds quickly and gets problems resolved with minimal fuss is invaluable. Samantha ensures we experience little to no downtime when something does arise.

The platform has come a long way, but even better are the people behind it.