Recenze (154)
Zpřesnit
-
Podle hodnocení
I like working with Inventory planner. Service is great.
Hi there,
Thank you so much for your review, we appreciate you taking the time out to give us your feedback.
Thank you for your kind words about the service we provide and I'm really pleased to hear that you like working with us - we feel the same way! :)
Tom (Inventory Planner by Sage)
Really helpful for keeping inventory under control as the store grows. The forecasting and replenishment recommendations make it much easier to know what needs to be reordered and when, without constantly relying on spreadsheets or manual calculations. I also like the detailed reporting and visibility into stock levels, which helps with purchasing decisions and prevents both overstocking and running out of popular products. It has made inventory planning much more organized and less time-consuming. Definitely recommended for any growing e-commerce business.
Just installed earlier today and am figuring it all out, but it seems super comprehensive and will help me streamline my ordering process. A bit overwhelming with all of the features, but Oleg helped me out greatly, and even added a feature that we needed to be able to use the app.
Inventory Planner is fabulous and is meeting everything I need. It took me a while to get an understanding of the program and was frustrated from time to time in getting it set up however the support team is amazing and has held my hand all the way through delivering a superior customer service. Thank you support team! If you want a good forecasting model and an AI product replenishment tool that is accurate Inventory Planner is it.
Hi there,
Thank you so much for your feedback - we really appreciate it.
It's great to hear that Inventory Planner has all you need and that our Support Team were able to fill in the knowledge gaps you needed. We regularly promote our on-demand training webinars too so watch out for those as they're a great additional way to build on your learning.
Tom (Inventory Planner)
Consider me an evangelist for Inventory Planner. This is honestly the best program out of any our company uses. Hands down, no contest. They are THE BEST.
The services provided by Inventory Planner replace what would otherwise take at least a full-time person (on a very small team) to do not even half as well. Our inventory control is on point. We now carry half of the inventory on hand compared to what we had 9 months ago because we can see what we will really need and focus on those SKUs rather than being overstocked in variants and products that won't move as well.
Not only that, but the Inventory Planner team is so quick to make improvements (ranging from 10 minutes to a max of 2 days from suggestion to implementation) that they put all other companies to shame. I've suggested at least a dozen tweaks to them including some that were just 'wish list' items. They've implemented all of them and done so most times the same day.
Do yourself a favor and install this app.
Inventory Planner utilizes various forecasting methods and historical sales data to predict future demand. This helps you avoid understocking or overstocking items, leading to smoother operations and improved cash flow.
Hi there,
Thank you so much for taking the time out to review us, we love hearing from our customers!
That's what we do - exactly! I couldn't have put it better myself and it's wonderful to hear our mission evidenced so well by one of our customers.
Thanks again,
Tom (Inventory Planner by Sage)
I have been using Inventory Planner for more than two years, and I find it to be an incredibly helpful tool. The platform is user-friendly, and there are many online resources available for review, including a YouTube channel. Inventory Planner helps me forecast future demand, monitor inventory KPIs, predict cash flow, and generate various reports. The quality of their online support is exceptional, and Karen is always available to help with any issue. However, as an Australian business, we are unable to receive live support due to the time difference. Overall, I highly recommend this tool as it has helped our business focus on the right areas and move in the right direction.
Hi there,
Thank you so much for taking the time out to review us - we really appreciate it!
It's great that Inventory Planner allows you to forecast demand and monitor your inventory so well. It's also wonderful to hear how well you're supported by our team - especially Karen. I'll definitely pass this on to her as I know she'll love hearing your feedback.
On your point regarding live chat for our Australian customers, we acknowledge this and are constantly working to add more features to all of our customers, wherever they may be. Thank you for bringing it to our attention.
Thank you again,
Tom (Inventory Planner by Sage)
Love this app, a must have when you carry inventory and need to do forecasting / projection. The support is phenomenal Jill is the best, she comes back with answer very fast and always try to make sure you are 100% satisfy.
Thank you! So glad we could help with your inventory management!
The app itself is helpful, but I've never seen slower support.
After our trial phase I wanted to sign up as paying customer and could not log in due to a technical issue being redirected constantly to the "end of trial" phase page.
No replies whatsoever from the support. Not what you expect from such an app.
Hi Maison,
Thank you for your feedback, I'm really pleased you find the app useful and you're looking to migrate from your trial to use the app as a paid-up customer.
Regarding the slow response times, due to your location, you were connected with one of our representatives in the UK. Looking at your conversation history your last message was late in the evening our time so she had finished work for the day. Since then we've reached out a few times, but have heard nothing back. Off the back of this review, my colleague has reached out again, hoping to make contact.
Hopefully we can connect with you as we'd love to welcome you as a customer and see you grow and thrive on Inventory Planner.
Tom (Inventory Planner by Sage)
This app has taken my inventory management to a whole new level. What used to be many spreadsheets, complicated hours and hours of work. And a process that could not be delegated easily. Inventory planner has streamlined, simplified, and allowed me to confidently delegate.
I have multiple warehouses, and FBA. I also have tons of variations for each product and this system does it all.
Jill's amazing onboarding and support is a huge bonus and is the best fastest support I have ever received.
Couldn't recommend any higher!
We love to hear how Inventory Planner saves you time and helps your business grow!