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This app is amazing. Within minutes I had so much data at my finger tips that I only wish I would have added the app sooner! I love the fact that the app tells me when to re-order which SKU and if I don't it will show me the profit I stand to lose. This is just one of the several amazing features I love.
So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner! We had an incredible training process with a very helpful and competent member of the Inventory App team. This has prepared us well for utilizing the app for our specific business context!
Hi Cara,
Thank you very much for your review, we love hearing from our customers. It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team.
Thank you again,
Tom (Inventory Planner by Sage)
Inventory Planner was great before it was acquired by Bright Pearl. Now they are trying to lock their loyal customers into contract with terrible customer service and little feature updates. If you don't currently use this app, I don't recommend them. Bright Pearl is a terrible parent company. Try something like Cogsy.
Hi there,
Thank you for your feedback, we really appreciate hearing it - especially from our customers who have been with us for so long.
I'm sorry that you feel we've gone in a direction you're not comfortable with since our acquisition. The contracts you mention are indeed a change in direction, however one which guarantees us revenue, therefore allowing us to deliver a whole host of planned new features which will expand what you're able to do with Inventory Planner beyond anything before.
Plus we've been able to remove extra charges for connections to additional systems. This enables you to get information from as many sources as you need to, at no extra cost!
Look out for an invite to our forthcoming roadmap webinar on which we'll unveil the lowdown on these areas so you can see what's coming!
Thank you again,
Tom (Inventory Planner)
This app is a must have for any E-commerce store. We tried it out on one of our several stores and are now using it for every store. Shopify is missing so many aspects to properly plan, merchandise or buy and Inventory planner picks up the slack, making a huge difference with proper inventory levels and stock oversight.
So glad we could help! Thank you for your kind review!
We are very pleased with Inventory Planner. We've been looking for a user-friendly forecasting solution and have tried quite a few over the past year. Oleg's quick and personal assistance is also incredibly helpful. So much so, we're now writing PO's straight out of Inventory Planner so all can be easily managed in one place.
This app is provides all you need to effectively manage your inventory, purchases and budget. I have seen nothing quite like it in the industry. It does the heavy calculating for you. The developer provides great solutions to customize what you need for your business. The support is fast and extremely knowledgeable.
I highly recommend the App.
Just started using this app for our online store for tracking inventory that we have on order. I am very pleased so far with the ease of use. And when I couldn't figure something out at 2:45 AM, the online help answered within a few minutes, solved my problem and gave me step by step instructions on how to enter the data I needed. Great app so far.
Still learning the ropes of the forecasting, but the customer support from the Inventory Planner team is OUT OF THIS WORLD. They are always responsive and helpful for all the questions our small business has been dealing with. We primarily use the app for receiving inventory and pulling reports - it is really nice to customize them however you want.
Thanks so much for your kind feedback! We're so glad to help and love to hear that Inventory Planner helps with your receiving and reporting needs.
I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.
We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.
If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.
Initial set up takes time, but once it's all done and ready, Inventory Planner is the best forecasting, and purchasing app out there. It connects directly to our Shopify and it literally takes me 15 minutes to create a new PO. Saves so much time and money! And their team (Jill, Basel, Oleg, etc) were so helpful and patient during set up. I recommend 200%!
Saves time and money - music to our ears! Thanks so much for your feedback.