iThink Logistics

third class support
if you have Ecommerce Business Please do not use this Platform.

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Third Class team
No proper support team

ye log kamchor to the hi par fraud b hai sab ke sab

ye log weight descripancy ke naam pe charge kat lete haia bina aapko inform kiye

aur jab hisab magate hai to ans nai dete
aur kuch bolte hai to
missbehaviour ke naam pe ye aapka account block kar dete haoi

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!!

All my queries gets resolved at same day
Highly recommend everyone to use ithink service for better experience

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place.

Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction.

What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way.

Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics.

Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Pickup times is 4-5 days per order and poor customer support.

we have faced order cancellations and negative client feedback. As these service issues are impacting our reputation, we no longer wish to continue.

Please process a refund for our remaining balance and close our account immediately.

WE ARE BADLY HARRASED BY ITHINK LOGISTICS. ITS A COMPLETE SCAM ! All our wallet balance has been deducted by the company and its showing negative balance. Also our COD remittance is kept on hold.

Suddenly they have sent an overdue invoice mentioning absurd weight discrepancies for last 3 months, though no prior notification or detail shared by them so that we can justify ourselves.

After escalating, they keep diverting the issue to each other without any resolution. If you really want to save your hard earned money then you should avoid them who are trying to scam businesses.

As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.

Among all the courier aggregator apps that I have used, Ithink is the best one. Not only have they got amazing features, but also they have a fantastic team to help anytime, especially Hemil and Aftaab. My POC- Kalapana is also very prompt and active. After using Ithink, I never have to worry about Shipping again!