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Show customers exactly where their order is, with your own steps, emails and a tracking page.
Shopify only knows unfulfilled and fulfilled. Drip Order Status lets you add your own steps, like In production, Quality check or Out for delivery, and move orders through them by hand, in bulk or automatically. Customers get a branded email at each step and see a live timeline on your tracking page and right on Shopify's order status page. Pro adds estimated delivery dates, late-order alerts, product picks that bring customers back, Shopify Flow, order tags and analytics.
- Your own order steps, updated one by one, in bulk or by automations
- Status timeline on your tracking page and Shopify's order status page
- Branded status emails with product picks that bring customers back
- Estimated delivery dates and late-order alerts for you and your customers
- Shopify Flow trigger, order tags and analytics for every status change
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 3 custom order statuses
- 50 customer emails a month
- Tracking page in your theme
- Timeline on Shopify's order status page
- Status history and email log
Pro
$9.99 / month
Features
- Unlimited order statuses
- 1,000 customer emails a month
- Automations, order tags and Shopify Flow
- Estimated delivery and late-order alerts
- Product picks in emails and tracking
- Your own branding, no Powered by line
- Analytics
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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The payment plans have changed from what's noted on the app page here. Lowest functional plan is $9.99
Support
App support provided by Drip Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data, customer tags
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View products
Products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days
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