Jotform AI Chatbot ‑ Live Chat

Name: Jotform AI Chatbot ‑ Live Chat
Brand: Jotform Inc.
Rating: 4.0 (37 reviews)

Priser: Gratis
Vurdering: 4.0 (37)
Utvikler: Jotform Inc.

Installer

Se demobutikk

Jotform AI Chatbot automatiserer kundestøtte og kundeservice, og øker konverteringer og salg

Disse KI-drevne helpdesk-løsningene hjelper bedrifter med å administrere kundesamtaler automatisk på tvers av chat, vanlige spørsmål og direkte interaksjoner. Intelligente agenter svarer umiddelbart, løser problemer og veileder brukere i sanntid, døgnet rundt. Et innebygd arbeidsområde for kundestøtte samler direktemeldinger, automatiserte svar og selvbetjeningssvar for å redusere arbeidsmengden og gi raskere responstid. Forhandlere kan gi raskere og mer konsekvent hjelp gjennom en skalerbar kommunikasjonsopplevelse med en KI-assistent.

KI-chatboter gir personlig tilpasset assistanse om produkter og retningslinjer i sanntid.
Shopify-integrasjon holder produkt- og bestillingsdetaljer oppdatert – ingen koding er nødvendig.
Smart automatisering håndterer forespørsler, veileder kjøp og anbefaler produkter.
Gi kundestøtte via chat og taleanrop med menneskelignende KI-svar.
Kundene kan kommunisere med deg via WhatsApp, Instagram og Messenger.

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Populært blant butikker som din: Basert i USA

Språk

Engelsk, Tyrkisk, Tysk, Fransk, Italiensk, Spansk, og Portugisisk (Brasil)

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Shopify-administrator
Canva
Instagram
Messenger
SMS
WhatsApp
Wordpress

Kategorier

Chat

Sanntidsmeldinger

Automatiserte svar

Tilpasning

Brukerstøtte

Kanaler

Arbeidsflytautomatisering

Omtaler (37)

Samlet vurdering

Antall per vurderingsnivå

70 % av vurderingene er 5 stjerner
26
8 % av vurderingene er 4 stjerner
3
3 % av vurderingene er 3 stjerner
1
0 % av vurderingene er 2 stjerner
19 % av vurderingene er 1 stjerner
7

Alle omtaler

20. mai 2026

I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far.

The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely inaccurate information. Instead of helping users, it creates confusion and damages trust in our business.

What is even more concerning is that despite reporting these issues multiple times, the support team has not provided any effective resolution. The problems continue to occur, and the bot still ignores the information and rules it was supposed to follow.

At this point, the chatbot is introducing serious risks to our sales process and customer communication. We cannot allow customers to receive false pricing, incorrect product details, or fabricated order conditions.

We expect an urgent investigation into:

why the bot is generating false information,
why it fails to follow the provided product and pricing data,
why it keeps confusing products,
and why previous reports have not been properly addressed.

If these issues cannot be resolved quickly, we will be forced to reconsider continuing with this implementation.

We need immediate action and a clear explanation of what is being done to fix the system.

AlkoNaWesele.pl - Wódka na Wesele, Wina, Whisky, Piwa, Napoje Weselne

Polen

11 måneder bruker appen

Jotform Inc. svarte 21. mai 2026

Hi AlkoNaWesele.pl,
Thanks for your review and for letting us know about this. We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We truly appreciate your patience while we get this resolved.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.

UPDATE:

Thanks for your patience while we investigated this issue.
Our Developers have reviewed the case and provided a suggested solution in your support ticket that should help resolve the problem. When you have a chance, you can review the latest update in the ticket and let us know the outcome. If you need any further assistance or have additional questions, simply reply to the ticket and we'll be happy to help.
If the suggested solution resolves the issue, we would greatly appreciate it if you would consider updating your review to reflect your experience. Your feedback means a lot to us.

Redigert 12. oktober 2026

Fantastic. Money well spent.

Buydominicaonline.com

USA

6 måneder bruker appen

Jotform Inc. svarte 17. september 2026

Hi Buydominicaonline.com,
Thanks for your positive feedback. We appreciate it and are glad you're enjoying the app.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

28. juli 2026

Easy to use.

Nappy King Australia

Australia

Rundt 1 år bruker appen

Jotform Inc. svarte 29. juli 2026

Hi Nappy King Australia,
Thanks for your feedback. We're happy to hear you're having a smooth experience with the app.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.