Joy Subscriptions App
Splňuje naše nejvyšší standardy pro výkonnost, design a integraci. Zjistit více: Otevře se v novém okně
Recenze (463)
Zpřesnit
-
Podle hodnocení
Customer service is alway very prompt, the app works well
Iris is great.
Wow, Olivia was absolutely amazing! She helped me so quickly, clearly and with so much patience. She immediately understood the issue and guided me step by step until everything was solved. Truly one of the best support experiences I’ve had. Thank you so much, Olivia!
I’m truly impressed with the support team at Joy Subscription. They genuinely understand the business and know how to help us during difficult times when selling subscription products - especially Philip Lee, who is particularly outstanding.
All the features in the app are unrestricted, completely free, and more comprehensive than I expected.
This is hands down the best subscription app on Shopify! It’s incredibly easy to use and offers all the features you could ever need to manage subscriptions seamlessly. The customer support is absolutely amazing, they are available 24/7 and always go above and beyond to help with anything you can think of. Highly recommend!
Thank you for your amazing feedback! Making things seamless and being there 24/7 for our users is what we strive for. Your recommendation means the world to us! 😊
Parfait, merci à Avery ! Application très intuitive, j'ai été accompagné par Avery qui m'a guidé pas à pas pour paramétrer mon abonnement. Réactif, efficace et vraiment à l'écoute. L'expérience est fluide, l'interface claire, et le support fait vraiment la différence. Je recommande sans hésiter !
Good support. Iris helped me problem shoot and translate to local language!
I write this with a lot of conflict, but even though their customer support has been replying actively their "Technicians" are not. it takes them 48 hors to actually get their technical side to reply. the import was full of problems regarding addresses. I suggest to review very very carefully the files prior to import cause they make very amateur mistakes and can messed up your whole business.
some times cheap services are expensive
Hi Colombiancoffeeus's Store owner,
Thank you for sharing your experience, and we’re truly sorry for the issues you encountered during the data import process.
We understand how important customer data accuracy is, and this situation should not have caused such inconvenience. Our technical team has since reviewed your case carefully and the address data has been corrected to match the original source.
We also appreciate your feedback regarding the response time. We are actively improving how our support and technical teams coordinate to ensure faster and smoother handling in similar cases.
If there is anything else we can assist you with, our team is always here to help and ensure everything works properly for your store.
Sincerely,
Joy Subscription Team
Great app and amazing support! Arthur helped me quickly solve my issue and everything is working perfectly now. Highly recommend!
Joy subs is the one of the best subscription apps out there! We've bounced around to many other subscription platforms and none are as responsive and attentive as Joy Subs is. We've had a few issues here and there and the service reps (shout out to Iris!) have been super helpful for every request.
