Joy Subscriptions App

So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.

The customer support is excellent, and we have been able to generate thousands of subscription sales using this app. We worked with Abby to resolve any questions we had and she was really helpful.

After months of using the Joy Subscription app on the Shopify platform, I can confidently confirm that this is an extremely efficient and reliable tool for building recurring revenue. The app operates stably, integrates smoothly, and has a very intuitive management interface, which significantly saves time on checking. Crucially, Joy's customer support service is 10/10: they are fast, dedicated in their responses, and thoroughly resolve all customization requests. Feature-wise, the Customer Portal allows clients to proactively pause, swap plans, or update payment cards, greatly reducing the support workload for the store, while the Dunning Management feature helps recover revenue from failed payments, ensuring stable cash flow. Considering the overall performance and the excellent support this app provides, Joy Subscription is a highly worthwhile investment for any Shopify store.

Muy fácil de entender, además te ayudan en todo lo que necesites súper rápido a través de su chat. Siempre están disponibles. Mirra ha sido muy amable y paciente, y nos ha ayudado a editar el diseño como queríamos.

This is a rating for the app support, which so far has been great. Olivia helped me out very promptly, and with clear instructions when needed.

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

The Joy subscription app has been an absolute game-changer for us! It gives us everything we need to share the products we create with love and care, and it’s made selling so much easier. The support team has also been incredible — Kaitlyn, Andrew, and Iris have all been so kind, responsive, and genuinely thoughtful about our needs. We truly love Joy!

Works well for our business and allows us to offer a flexible package to our customers. I have had a couple of tiny hiccups but the support team have been incredible and super prompt in dealing with them. No complaints from me at all and would recommend to all.

Nous n'avons jamais laissé de mauvais avis sur une application, mais là il le fallait. Sur les conseils du support Avada, nous avons installé leurs 3 apps il y a plusieurs mois et quel regret. Nous n'avons jamais vu autant de bugs et de problèmes réunis au sein d'une même enseigne. Si vous recherchez quelque chose de fiable, n'installez pas cette application, sauf si vous voulez passer des heures avec leur support à cause des bugs.

Une application géniale, simple à prendre en main et ultra-puissante ! On peut créer facilement des bundles et des abonnements totalement sur mesure. L’équipe support est exceptionnelle : Hana, la responsable client, est toujours à l’écoute et hyper réactive, et Andrew, le développeur, agit avec une rapidité impressionnante. Il réalise exactement ce dont on a besoin, à chaque fois. Le tout gratuitement ! C’est rare de trouver un tel niveau de service. Un grand bravo à toute l’équipe !