Joy Subscriptions App

Joy Subscriptions App

Anmeldelser (463)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
4. maj 2026

Thanks Kipuka for your quick reply and help!

SUPERSENTIALS
Spanien
7 måneder bruger appen
3. maj 2026

Customer service is alway very prompt, the app works well

Lifeguard Health
New Zealand
Cirka et år bruger appen
4. juni 2026

Iris is great.

Cupriva
Tyskland
Cirka 2 timer bruger appen
30. april 2026

Wow, Olivia was absolutely amazing! She helped me so quickly, clearly and with so much patience. She immediately understood the issue and guided me step by step until everything was solved. Truly one of the best support experiences I’ve had. Thank you so much, Olivia!

Your Healthy Fix
Belgien
3 måneder bruger appen
28. april 2026

I’m truly impressed with the support team at Joy Subscription. They genuinely understand the business and know how to help us during difficult times when selling subscription products - especially Philip Lee, who is particularly outstanding.

All the features in the app are unrestricted, completely free, and more comprehensive than I expected.

Nuday
De Forenede Arabiske Emirater
14 dage bruger appen
28. april 2026

Parfait, merci à Avery ! Application très intuitive, j'ai été accompagné par Avery qui m'a guidé pas à pas pour paramétrer mon abonnement. Réactif, efficace et vraiment à l'écoute. L'expérience est fluide, l'interface claire, et le support fait vraiment la différence. Je recommande sans hésiter !

CLEAR THE LABEL
Frankrig
33 minutter bruger appen
26. januar 2026

I write this with a lot of conflict, but even though their customer support has been replying actively their "Technicians" are not. it takes them 48 hors to actually get their technical side to reply. the import was full of problems regarding addresses. I suggest to review very very carefully the files prior to import cause they make very amateur mistakes and can messed up your whole business.
some times cheap services are expensive

colombiancoffeeus
USA
2 måneder bruger appen
Joy Subscription svarede 27. januar 2026

Hi Colombiancoffeeus's Store owner,

Thank you for sharing your experience, and we’re truly sorry for the issues you encountered during the data import process.

We understand how important customer data accuracy is, and this situation should not have caused such inconvenience. Our technical team has since reviewed your case carefully and the address data has been corrected to match the original source.

We also appreciate your feedback regarding the response time. We are actively improving how our support and technical teams coordinate to ensure faster and smoother handling in similar cases.

If there is anything else we can assist you with, our team is always here to help and ensure everything works properly for your store.

Sincerely,
Joy Subscription Team

24. april 2026

Great app and amazing support! Arthur helped me quickly solve my issue and everything is working perfectly now. Highly recommend!

VIVILICIOUS CHOCOLATES
USA
7 dage bruger appen
24. april 2026

Joy subs is the one of the best subscription apps out there! We've bounced around to many other subscription platforms and none are as responsive and attentive as Joy Subs is. We've had a few issues here and there and the service reps (shout out to Iris!) have been super helpful for every request.

Old Salt Coffee
USA
Cirka et år bruger appen
12. december 2025

So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.

Paraíso Basenji
USA
10 måneder bruger appen
Joy Subscription svarede 27. december 2025

Thank you so much for taking the time to share such a thoughtful review.

We’re really happy to hear that the app has been working well for you and that our support team has been able to help along the way. Your kind words about Bill, as well as Jade, Hana, Alyssa, Charles, and Felicity, truly mean a lot to us. We’ll be sure to pass your appreciation on to the team.

We also really value your understanding and perspective. We believe it’s always better to take the time to double-check and dig deeper rather than provide rushed or inaccurate answers, and we’re glad this approach helped get everything resolved for you in the end.

Thank you again for your trust and encouragement. We’re always here if you need any further support.