Joy Subscription App
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I’ve been using this app for subscriptions and it’s been incredibly user-friendly—I was able to set everything up on my own with no hassle.
I did reach out to support with a question about bundles, and Olivia was amazing. She explained everything clearly, provided written guidance, and even included screenshots to walk me through it.
Truly excellent service and support. Highly recommend!
感谢hena对我耐心地帮助
Works very well and amazing support by Avery & co
the Joy team is incredibly easy to work with and the app has helped increase revenue significantly.
Great subscription app and very prompt and professional support from Olivia who helped me with an issue I had today.
Oliva was great helping me with the translations
Terrible support. Total waste of time.
Dealt with "Hena from solar," who has absolutely no technical knowledge. Instead of fixing my actual problem, she just kept asking the same stupid questions over and over again. Completely useless and frustrating experience. Avoid.
Hi there,
Thank you for sharing your feedback.
First, I sincerely apologize for the frustrating experience previously, since the agent handling your case was still new, the correct solution was unfortunately delayed. We’ve already reviewed this internally and will continue improving our training process moving forward.
I also informed you that our dev team has implemented a workaround for your customization request, and I checked that it is now displaying correctly on your storefront.
I’m reaching out personally so I can support you directly moving forward. Thank you again, and I look forward to hearing from you.
Best regards,
Abby
Account Manager | Joy Subscription
Excellent subscription app! Seriously. Not only is it easy to use, but the widget design, customizable plan options, and low cost make this one of the best subscription apps I've tried. Not to mention, the customer service/support team are phenomenal!!!! Very quick response time, very helpful with all issues or questions that may pop up, and extremely polite. I've spoken with Avery who has been great with helping me troubleshoot my issues, or add new features that weren't initially an option within the app. 10/10 recommend Joy subscriptions.
great customer service. very speedy
Great app, and absolutely great service.
Olivia solved my problems perfectly.
