Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Recenze (1 788)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. březen 2025

Huge shout out to Daniel for all his help! He was there for me every step of the way and definitely went above and beyond in making sure I had everything I needed.

I transitioned from Square POS to Shopify POS earlier this year, and I knew that one of the biggest hurdles would be converting our loyalty program over. We had 14,000 loyalty customers, so there was absolutely no way we could do it manually.

I did research on 13 different loyalty apps (and downloaded most of them to test them out) because our customers loved the way our Square loyalty program was set up. About 85% of our transactions are in-person, and it was very important to get everything as close to the old system as possible.

Joy was the only app that was customizable enough, yet simple enough, to match exactly what we needed. Because of the awesome features, we were able to revamp our program while still keeping the old rewards redemption process in place. It has been a fantastic experience!

We went 2 months without a loyalty program and our sales decreased about 5-10% from the previous year. When we brought it back, our numbers went back to normal. Joy is a powerful system and it's keeping our customers satisfied - there's no doubt about it!

Pots & Pans Pie Co.
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Joy Loyalty Program & Rewards odpověděl 1. duben 2025

Hi Pots & Pans Pie Co.,

Thank you for such a detailed and amazing review! I'll make sure Daniel knows how much you appreciated his above-and-beyond support throughout your transition. Moving 14,000 loyalty customers is no small feat, and we're thrilled Joy was able to match your needs while maintaining the familiar experience your customers loved. It's incredible to see the direct 5-10% impact on your sales when your loyalty program returned! We're honored to be supporting your business, especially with so many of your transactions happening in-person at your pie shop.

Warm regards,
The Joy Loyalty Team

7. březen 2025

I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.

K36 Apparel
Spojené státy
Doba používání aplikace: 16 dny
Vývojář Joy Loyalty Program & Rewards odpověděl 19. březen 2025

Hi K36 Apparel,

Thank you for taking the time to write such a thoughtful review! It means even more knowing you don't often leave feedback. I'll make sure Audrey knows how much you appreciated her fast responses and personalized help with your rewards program setup. We're committed to making loyalty programs both powerful and easy to use, and we're thrilled to be supporting your apparel business from the start!

Warm regards,
The Joy Loyalty Team

14. únor 2025

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time.
The app is easy to use en flexibel enough to implement all idea's you have about Loyalty.

Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

SE - tabletennisstore.eu
Nizozemsko
Doba používání aplikace: Asi 3 hodinami
Vývojář Joy Loyalty Program & Rewards odpověděl 19. březen 2025

Hi SE - tabletennisstore.eu,

Thank you for your kind review! I'm thrilled to hear Alyssa was able to provide all the answers and even help with some coding while our technical team wasn't available. It's great that you're finding Joy easy to use and flexible for implementing your loyalty ideas. As your table tennis store grows, those additional features will be there waiting for you! We're excited to support your business right from these early hours with Joy.

Warm regards,
The Joy Loyalty Team

7. únor 2025

I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.

diycustoms.store
Spojené státy
Doba používání aplikace: 19 dny
Vývojář Joy Loyalty Program & Rewards odpověděl 9. únor 2025

Hi diycustoms.store team,

Thank you for trying Joy Loyalty Rewards and for sharing your feedback. We’re truly sorry for any frustration caused during your experience.

Our demo calls are usually offered to users requiring advanced customization, but we acknowledge that our approach was too rigid in this case, and we regret that we didn’t accommodate your request better. That was never our intention, and we sincerely apologize for any inconvenience.

We’d love to make it right and properly assist you. If you’re willing to reinstall the app, our team will arrange a demo call for you right away to walk you through the features and setup. We truly appreciate your consideration and hope to have another chance to support your business.

Best regards,
Joy Support Team

28. leden 2025

This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!

Max Muscle Bakersfield
Spojené státy
Doba používání aplikace: 22 dny
Vývojář Joy Loyalty Program & Rewards odpověděl 19. březen 2025

Hi Max Muscle Bakersfield,

Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a positive impact helping with your questions and setting up unlimited transactions. It means a lot that you chose Joy for your first rewards program, and we're committed to keeping your experience excellent as you continue to grow!

Warm regards,
The Joy Loyalty Team

29. leden 2025

The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify.

A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!

Alpino
Indie
Doba používání aplikace: Více než rokem
Vývojář Joy Loyalty Program & Rewards odpověděl 19. březen 2025

Hi Alpino,

Thank you for your amazing review! We're thrilled the Joy Loyalty App has been a game-changer for your store. I'll personally share your kind words with Hana - she'll be delighted to know her support made such a difference for you. We're committed to making customer loyalty effortless, and it's wonderful to hear the app is working so well for your business in India. Thank you for being with us for over a year!

Warm regards,
The Joy Loyalty Team

28. leden 2025

Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective.

A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions.

If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!

Canine Aqua Splash
Spojené království
Doba používání aplikace: Asi hodinou
21. leden 2025

Installed the app after comparing price for different loyalty programmes. This app provides VIP tiers function at a reasonable monthly price. Customer support Hana was helpful in migrating customer data from old platforms.

GALA Board Games 旮旯桌遊
Hongkong – ZAO Číny
Doba používání aplikace: Asi hodinou
20. leden 2025

Diese App macht das Sammeln und Einlösen von Punkten super einfach. Das Design ist übersichtlich und intuitiv, und ich habe immer den perfekten Überblick über meine Prämien. Besonders die exklusiven Angebote und Updates sind ein tolles Extra. Absolute Empfehlung!

fancyhands
Rakousko
Doba používání aplikace: 3 dny
5. leden 2025

This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend enough!

lelemomo
Indie
Doba používání aplikace: 9 dny
Vývojář Joy Loyalty Program & Rewards odpověděl 19. březen 2025

Hi lelemomo,

Thank you for such a wonderful review! We're thrilled you're enjoying Joy's VIP tiers, customer referrals, and customization options for your store. I'll make sure Hana knows how much you appreciated her assistance with setting up your loyalty programs. The membership card feature is indeed a customer favorite! We're excited to continue supporting your business in India as you grow your loyalty program.

Warm regards,
The Joy Loyalty Team