Joy Loyalty Program Rewards
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I have never experienced such exceptional customer service before. I’m not very tech-savvy, but a wonderful girl named Hana helped me resolve every issue and answered all my questions. With this level of dedication, I truly believe this app deserves to be ranked number one in Rewards & Loyalty Programs. Thank you so much!
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
Hi MISMO.BG,
Thank you for your feedback! I'm so glad Abby and Raymond were able to quickly resolve the widget popup issue with your header. We really appreciate your patience and your continued trust in Joy for nearly two years. We're committed to maintaining the level of service you've come to expect from us!
Warm regards,
The Joy Loyalty Team
Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes
Hi Barefoot Junkie,
Thank you for your kind review! I'm thrilled to hear your transition from another loyalty scheme is going smoothly. It's great that Hana was able to help you implement those more technical aspects so quickly. Getting everything set up and working in minutes is exactly what we aim for! We're excited to be supporting your journey with Joy and look forward to seeing your loyalty program grow in the UK.
Warm regards,
The Joy Loyalty Team
This is such a versatile app with many features and easy customisation. Their support is amazing as well.
Hi Myer Street Fashion,
Thank you for your wonderful review! We're thrilled you're enjoying Joy's versatility and easy customization options. It's great to hear our support team has been amazing throughout your experience. We appreciate your continued trust in our app for over a year now and look forward to supporting your fashion business in Australia!
Warm regards,
The Joy Loyalty Team
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
Damian was sweet and helpful answering questions and walking us through set up
What a great support, thank you very much Hana for the support. I really appreciate it?
Je suis très satisfaite.
Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application.
Je recommande. Très jolie application.
Audrey
Amazing APP and amazing support!! Thak you Hana for helping me with the settings!!
So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. Hana has been wonderful help – small issue I had preventing my customers earning points for reviews, but she was able to help troubleshoot in under 5 minutes. Great work!
